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7.3 Messages
174
Troubleshooting
7
7.3.2 Messages about error codes
The following messages will appear when printing cannot not be completed properly due to an
error or when there is a machine breakdown:
Treat the error by referring to the following table.
When an error code is displayed, print data remaining in the machine or information stored in its memory
may not be secure.
Error Code Cause/Treatment
003-747
Cause: Wrong combination of print parameters, like selecting
custom paper size and setting Auto for Paper Source.
Treatment: Check the print parameters. For the above instance,
select Bypass Tray.
012-281
012-282
012-283
012-284
012-261
012-262
Cause: Breakdown of the stapler finisher.
Treatment: Contact our Customer Support Center. You can use
other paper tray besides the finisher.
016-702
Cause: PCL print data cannot be processed due to insufficient
page buffer.
Treatment: Carry out one of the following treatments:
•
increase the page buffer
•
install more memory.
"2.8 Memory Allocation".
016-705
Cause: Cannot save Secure Print documents as the Printer
HDD Kit has not been installed.
Treatment: The Printer HDD Kit has to be installed in order to use
the Secure Print feature.
"3.7 Printing Secure Print and Sample Print Jobs".