Xerox DocuColor 5000, Руководство пользователя, Страница: 116 / 164

DocuColor 5000 User Guide 5-2
5. Problem solving
Problem Suggested solutions
The digital press does not
power on.
• Ensure the power cord is plugged into the receptacle correctly.
• Ensure the power switch inside the front door is set to the ON position.
• Check the GFI circuit breakers.
• If the power in your location is working properly, you have tried the
suggested solutions, and the digital press does not power on, call for
assistance.
Prints are not on desired
paper size.
• Ensure that the proper paper is loaded in the paper trays.
• Select the paper size, tray and weight through the digital press options
on your PC.
• Ensure that the correct weight is set on the Tray Properties window.
• Ensure that “Fit to Paper” or an equivalent selection is not selected in
your print driver.
Paper is misfed or wrinkles
repeatedly.
• If a message appears on the UI, follow the instructions displayed.
• Ensure the proper paper is loaded correctly and not filled above the
MAX line. Refer to
The Recommended Materials List
.
• Turn the paper stack around and/or over in the selected paper tray.
• Remove a few sheets from the top and the bottom of the stack in the
paper tray.
• Fan all four edges of the paper in the selected paper tray.
• Replace the paper in the selected paper tray with paper from a new
package.
• Remove any partially fed paper from the trays.
• Ensure the paper you are using had been stored properly.