Xerox AltaLink B80XX Series, Руководство пользователя, Страница: 251 / 312

Troubleshooting
Xerox ® AltaLink ® B80XX Series Multifunction Printer 251
User Guide
Print, Copy, and Scan Problems
This section includes:
• Identifying Print, Copy, and Scan Problems ........................................................................................................ 251
• Print-Quality Problems ................................................................................................................................................. 251
• Copy and Scan Problems ............................................................................................................................................ 256
Identifying Print, Copy, and Scan Problems
Problems with the output quality of your printer can be a print-related, copy-related, or scan-related
problem. A quick test can help you to identify where a problem lies.
To identify if a problem is print-related or scan-related, do the following:
1.
Print the
Quick Use Guide
.
a. At the printer control panel, press the
Home
button.
b. Touch
Device
, then touch
Information Pages
.
c. Touch
Quick Use Guide
, then touch
Print
.
d. To return to the Home screen, press the
Home
button.
2. Check the quality of the print output.
3. If the print quality appears poor, the problem is print-related. Check for the symptom in the Solving
Print Quality Problems table.
4. If the print quality is good, the problem is likely to be scanner-related.
a.
Copy the Quick Use Guide that you have printed.
b. Check the quality of the copy output.
c. For any symptom of poor print quality, refer to the Copy and Scan Problems table.
Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/ALB80XXsupport .
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee
does not cover damage caused by using unsupported paper or specialty media. The Xerox
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could
vary outside these areas. Contact your local Xerox representative for details.
Notes: To ensure consistent print quality, the toner cartridges and print cartridges for many devices
are designed to cease functioning at a predetermined point.