
Troubleshooting
238
Xerox
®
AltaLink
®
B80XX Series Multifunction Printer
User Guide
Clearing Paper Jams from Trays 1 and 2
To resolve the error that appears on the control panel, follow the instructions provided and remove all
paper from the Tray 1 and Tray 2 areas.
1.
Open the left side door of the printer. Remove any jammed paper from the left side door areas.
2.
Close the left side door, then wait 10 seconds. Any paper currently in transport inside the printer
moves to the left side area.
3.
Open the left side door. Remove any jammed paper from the left side door areas.
4.
Pull out the tray until it stops.
5.
Remove the paper from the tray.
6.
If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper.
7.
Reload the tray with undamaged paper, then push the tray in until it stops.
8.
When paper trays are set to Fully Adjustable, you are prompted to verify or change the paper
settings.
−
To select a new paper size, touch
Size
.
−
To select a new paper type, touch
Type
.
−
To select a new paper color, touch
Color
.
−
To confirm the settings, touch
Confirm
.
9.
To return to the Home screen, press the
Home
button.
10.
Close the left side door.