Symptoms
Probable Causes
Solutions
The received fax size is reduced in
size.
The paper supply in the printer
does not match the document size
sent.
Confirm the original size of the
documents, then load the
appropriate paper size in the
printer.
Faxes are not received
automatically.
The printer is set to receive faxes
manually.
Set the printer to receive faxes
automatically.
The memory is full.
If the printer is out of paper, faxes
and print jobs can deplete the
printer of memory. Load paper
and print the jobs stored in the
memory.
The telephone line is connected
incorrectly.
Verify the telephone line
connection. If the telephone line is
disconnected, connect it.
There is a problem with the fax
machine of the sender.
Make a copy to verify that the
printer can make clean copies and
prints. If the copy prints correctly,
have the recipient verify that their
fax machine is operating correctly.
If the problem persists, for online support information, go to
PPrriinnttiinngg FFaaxx RReeppoorrttss
You can print the following fax reports from the printer control panel:
• Activity Report
• Protocol Report
• Fax Address Book Report
• Options Report
• Pending Jobs Report
To print a fax report:
1. At the printer control panel, press the
Home
button.
2. Touch
Device
.
3. Touch
Tools
.
4. Touch
App Settings
→
Fax App
.
5. Touch
Print Fax Reports
.
6. Touch the required report, then touch
.
Xerox
®
AltaLink
®
B80XX Series Multifunction Printer
User Guide
255
Содержание AltaLink B80 series
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