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3-120
Phaser 7700 Color Laser Printer Service Manual
Residual Image or Ghosting
There are faint, ghostly images
appearing on the page. The images
may be either from a previous page
or from the page currently being
printed. The printer displays no error
code.
1.
Make sure that the paper you are
using is the correct type for the
printer and is correctly loaded in
the printer. From the front panel’s
Printable Pages Menu, select
Print Paper Tips Page.
2.
Make sure that the paper loaded
in the tray matches the paper type
selected on the printer’s front
panel.
3.
If the problem continues, set the
paper type in the front panel to
the next heaviest type of paper
than what you are using. Below is
a list of paper types from the
heaviest weight to the lightest:
Thick Cover/Index
Thin Cover/Index
Heavy Laser Paper
Laser Paper
4.
If the colors are offset by only a small amount (10 mm maximum), then
calibration of the laser may be needed. This is mis-registration, not
ghosting. Go to Mis-registration on page 3-119.
5.
If the ghost is offset by more than 84 mm, run the Print Smears routine to
clean the fuser. From the front panel’s Support Menu, select Improve
Print-Quality?, then select Remove Print Smears.
6.
Inspect and replace the Fuser if necessary (RRP 19, on page 7-174).
Note
Some ghosting may appear on transparency film printing and is a
limitation of the printer.
3041-49
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