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Phaser 7700 Color Laser Printer Service Manual
3-105
Troubleshooting Network Problems
The Phaser 7700 printer maintains 4 logs in memory detailing network
functions. The logs contain TCP/IP, Netware and AppleTalk initialization
events. The logs can also be accessed remotely via CentreWare.
The logs list events chronologically. The log is limited in length; when the log
is full the printer stops recording data to the log. The logs are stored on the
Hard Drive so only new data is stored each time the printer’s power is cycled.
There is a Connection Setup Page, Configuration Page and a network reset
available for troubleshooting Network problems.
To print an Event Log, Runtime Log or Configuration Page:
1.
Enter normal ‘Customer Mode.’
2.
From the main menu, highlight Support Menu and press OK.
3.
Scroll and highlight Network Questions and press OK.
4.
Highlight the appropriate menu item from the list and select OK.
5.
The page should now print.
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