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Phaser 7700 Color Laser Printer Service Manual
Unfused Image or Image Easily Rubs Off of Page
The toner image is not completely
fused to the paper. The image
easily rubs off. The printer
displays no error code.
1.
Make sure that the paper you
are using is the correct type for
the printer and is correctly
loaded in the printer in the
correct tray. From the front
panel’s Printable Pages
Menu, select Print Paper Tips
Page.
2.
Make sure that the paper
loaded in the tray matches the
paper type selected on the
printer’s front panel.
3.
If the problem continues, set
the paper type in the front
panel to the next heaviest
type of paper than what you
are using. Below is a list of
paper types from the heaviest
weight to the lightest:
Thick Cover/Index
Thin Cover/Index
Heavy Laser Paper
Laser Paper
4.
Check for paper wrapped around or blocking the fuser roller. Inspect the
fuser roller for damage. Replace the Fuser, if necessary (RRP 19, on page
7-174).
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