Xerox 3210 - workcentre b/w laser, Руководство по обслуживанию

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3-28 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
No Answer
The receiving Fax failed to answer after the specified retries. This is usually a
ring detection problem, or an unusual or low-quality ring signal.
Applicable Error Message
■
No Answer
Initial Actions
■
Check that the Fax is enabled and configured properly for the phone line.
■
Check the target Fax number.
■
Call the target Fax number from a telephone to confirm a response.
■
Check the Fax line condition and connections.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■
Main Controller Board, PL1.0.2
■
Fax Board, PL1.0.24
■
Map 5 - Main Controller Board
■
Fax Board and Optional Tray
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1
Is the telephone line damaged or
disconnected? Go to step 2. Connect or
replace the line.
2
Check for a dial tone.
Press the On-Hook Dial button.
Is there a dial tone? Go to Step 3. Go to step 4.
3
Call the Fax from a different line to
check response.
Does the target fax respond? Go to step 4. Complete. Use a
different Fax.
4
Run the MODEM test from Tech mode.
Are Fax tones audible? Go to step 6. Go to step 5.
5
Reseat the Fax Board.
Does the error persist? Replace the Fax
Board
(page 8-106). Complete.
6
Check the connection (CN8) between
the Fax and Main Controller Boards.
Are connections secure? Go to step 7. Reseat the
connections.
7
Check the speaker connection on the
Fax Board.
Is the connection secure? Replace the
Main Controller
Board
(page 8-100). Reseat the
connection.