Xerox 3210 - workcentre b/w laser, Руководство по обслуживанию

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3-26 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Fax Communication Error
During a Fax operation a communication error occurred.
Applicable Error Message
■
Fax Communication Error [error_type]
Initial Actions
■
Call the target Fax number from a telephone to confirm a Fax tone
response.
■
Check Fax line condition and connection.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■
Main Controller Board, PL1.0.2
■
Fax Board, PL1.0.24
■
Map 5 - Main Controller Board
■
Fax Board and Optional Tray
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Cycle system power.
Does the error still occur? Go to step 2. Complete.
2 Check the Country setting.
Is the Country setting correct? Go to step 3. Correct the
Country setting.
3 Check Fax communications to a
different machine.
Does the error persist? Go to step 4. Complete.
4 Print the Protocol Report to determine
where the error occurred.
Is the target Fax causing the error? Check target Fax
configuration. Go to step 5.
5 Check the Fax Send settings.
Are the settings at their defaults? Go to step 6. Correct Fax
settings.
6 Reseat the Fax Board.
Does the error persist? Replace the Fax
Board
(page 8-106). Complete.
7 Check the connection (CN8) between
the Fax and Main Controller Boards.
Are connections secure? Replace the
Main Controller
Board
(page 8-100). Reseat the
connections.