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Due to continuous product research and development,
the information contained herein is subject to change without notice.
www.stoddart.com.au
www.stoddart.co.nz
Troubleshooting
Problem
Possible Causes
Task
Possible Corrective Action
Unit does not operate/start
The mains isolating switch on the wall,
circuit breaker or fuses are OFF at the power
board
O
Turn isolating switch, circuit breaker or
fuses ON
Power switch is in the “Off” position
O
Change the power switch to the “ON” position
Power Point is faulty
T
Arrange a qualified Technician to repair the power point
Refrigeration circuit board(s) is hot
T
Replace / Fix circuit board(s)
Unit is too warm
Ambient air entering the units
O
Move away from air flow
Exhaust fan above the unit
O
Move unit / exhaust fan
Warm items in unit
O
Remove items / Pre-chill
Air not circulating
O
Remove some items / Clear air vents/Grills
Too many items in the unit (overloaded)
O
Remove some items
Evaporator coil fins blocked
O
Clean fins / Defrost unit
Evaporator coil iced up
O
Defrost Unit / Remove warm items / Fix or
replace door seals
Temperature probe broken / disabled
T
Replace / Enable probe
Faulty electronic controller
T
Replace controller
Direct sunlight
O
Block sunlight, window tinting/shades
Unit is too cold
Temperature probe broken/disabled
T
Replace / Enable probe
Faulty electronic controller
T
Replace controller
Operation
• If any faults/issues occur with the unit, follow the below troubleshooting procedures
• If the troubleshooting procedures do not correct the problem, contact the Stoddart Service Department
WARNING
Technician tasks are only to be completed by qualified service
people. Check faults before calling service technician.
Task Type - (O) = Operator
(T) = Technician Task
