Wittus MCZ, Техническое учебное пособие

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Trouble Shooting Advice

Try the simplest things first.

Does the user understand the controls?

Are the batteries fresh?

When was the stove last cleaned or serviced

Check environmental issues such as negative air pressure or lack of make up
air

If there is an alarm that indicates a problem with a component check for loose
wire connections or dirt before replacing the part

If the stove is started in Auto or Auto-eco mode and the set temperature is
lower than ambient room temperature the stove will start-up and then turn off.

Consult the service manual. The manual is very comprehensive and is a great
follow up to this training. It covers every point in detail.
If you need to contact support please get as much information as possible:
–
Product Type
–
Date of installation and year/month of use.
–
Type of installation
–
Frequency of maintence performed on product
–
Code and description of alarm
–
Number of service calls already carried out if the problem is ongoing