85
Troubleshooting
Audio recording issues
•
Verify that the audio input cable is connected securely to the
Videum board. A mono audio source is only heard from the left
speaker.
•
If you have another sound card please use the Multimedia control to
select the recording device.
No full-duplex sound
Many standard sound cards do not support full-duplex operation
(especially under Windows NT). Videum supports full-duplex audio
under all conditions.
•
Select Videum as audio recording device.
•
Select either Videum or your existing sound card as audio playback
device.
Echo during video conferencing
You hear yourself talking with a delay of about a second. The person
you are calling uses a loudspeaker. Your voice is then picked up by the
microphone and transmitted back to you. Please ask the person you
are calling to use a headset or a loudspeaker/microphone combination
with echo cancellation. Please use a headset yourself, too.
You need help?
If you have not found any help on the previous pages, please have a
look at the ReadMe file on the floppy disk or CD-ROM. Also, please have
a look at our support web pages on the Internet. Or visit our
newsgroups.
You can reach our technical support at http://www.winnov.de or
http://support.winnov.com or by e-mailing [email protected].
Troubleshooting
Содержание Videum 1000 Plus
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