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Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
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Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the
frustration of not being able to connect to or maintain a strong
cellular signal . When this occurs, it is generally due to one of two
reasons:
Location of the Nearest Cell Tower – Cell towers are situated
1 .
to provide broad coverage; however, there are many areas in
which signal strength may be reduced by topographic features
or by local government restrictions on the height or placement
of the towers themselves . Rural areas generally have fewer cell
towers than urban regions .
Natural and Man-Made Obstructions – Signal strength can
2 .
also be negatively affected by trees, hills, buildings, weather,
and other obstructions . You may be relatively close to a cell
tower but still unable to make a call . This often occurs in homes,
offices and other buildings in which stucco, concrete or metal
walls may block the signal .
The Signal Booster works with two antennas . The Inside Antenna
communicates with your cellular device and the Outside Antenna
communicates with the cell tower . The Outside Antenna receives
the cell tower signal and sends it through the cable to the Signal
Booster, where it is amplified and re-transmitted much stronger
through the Inside Antenna into the room . When the Inside Antenna
picks up a signal from your cellular device, the Signal Booster
amplifies that signal and transmits it through the cable to the Outside
Antenna and back to the cell tower .
(
Note:
The Signal Booster will
only operate if there is an adequate signal to amplify.)
