en
Spare parts
40
WILO SE 2017-12
⇒ Have the components (impeller, suction port, pump housing) checked and re-
placed by customer service.
7. Motor bearings have worn.
⇒ Inform customer service; send the pump back to the factory for overhauling.
8. Pump is installed under tension.
⇒ Check installation, install rubber compensators if necessary.
Fault: Sealing chamber control reports fault or switches the pump off
1. Condensation water build-up due to extended storage or high temperature fluctu-
ations.
⇒ Operate the pump for a short period (max. 5 min.) without pencil electrode.
2. Increased leakage when running in new mechanical seals.
⇒ Change the oil.
3. Pencil electrode cable is defective.
⇒ Replace the pencil electrode.
4. Mechanical seal is defective.
⇒ Inform customer service.
Further steps for troubleshooting
If the points listed here do not rectify the fault, customer service must be contacted.
Customer service can provide the following remedies:
▪ Telephone or written support.
▪ On-site support.
▪ Inspection and repair of the pump at the factory.
Costs may be incurred if other services of the customer service are availed! For more
details, please contact customer service.
11
Spare parts
Spare parts are ordered via customer service. To avoid return queries and incorrect or-
ders, the serial or article number must always be supplied.
Subject to change without
prior notice!
12
Disposal
12.1
Oils and lubricants
Operating fluid must be collected in suitable tanks and disposed of in accordance with
the locally applicable guidelines.
12.2
Protective clothing
Used protective clothing must be disposed of in accordance with the locally applicable
guidelines.
12.3
Information on the collection of
used electrical and electronic
products
Proper disposal and appropriate recycling of this product prevents damage to the envir-
onment and danger to your personal health.
NOTICE
Disposal in domestic waste is forbidden!
In the European Union, this symbol can appear on the product, the packaging or the
accompanying documentation. It means that the electrical and electronic products
in question must not be disposed of along with domestic waste.
To ensure proper handling, recycling and disposal of the used products in question,
please note the following points:
▪ Only hand over these products at designated, certified collecting points.
▪ Observe the locally applicable regulations!
Please consult your local municipality, the nearest waste disposal site, or the dealer who
sold the product to you for information on proper disposal. Further recycling informa-
tion can be found at www.wilo-recycling.com.
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