115
FX 250 / FX 500 User Manual
Symptoms
Descriptions / Remedial Actions
SIM Card cannot
be detected by
BDU
•
Ensure that a correct Inmarsat SIM card is used.
•
Ensure that a SIM card is properly inserted into SIM Card slot.
•
Retry by re-inserting the SIM card into SIM Card Slot before
powering up the BDU.
BDU indicates
“Wrong SIM Card”
•
Ensure that a correct
SIM card is used.
Symptoms
Descriptions / Remedial Actions
Unable to acquire
GPS even after a
long time
•
Ensure that there is no blockage for the antenna.
•
Ensure that the antenna cable is secured properly.
No NMEA string
output from the
GPS output port
•
Ensure that there is a proper connection at the GPS output
port.
•
Ensure that the GPS output is set to Output NMEA data via the
Web Console.
Symptoms
Descriptions / Remedial Actions
No LAN indication
•
Ensure that the Ethernet Cable is plugged into the PoE LAN port
(RJ45) or the standard LAN port (RJ45) correctly.
•
Check to ensure that the Ethernet Port on your PC / Laptop is
working fine.
Unable to acquire
IP address. PC
shows “Limited
connectivity”
•
Try to unplug and reconnect the Ethernet Cable.
•
Try to reboot the BDU.
•
Try to restart your PC/Laptop.
Unable to ping my
BDU
•
Ensure that the LAN indication LED is active.
•
Ensure that the IP address of the BDU is set correctly.
•
Make sure that there is no firewall or proxy settings in your PC/
laptop that prevent access to the BDU.
SIM Card
GPS Output
PoE LAN Port (RJ45)