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TROUBLESHOOTING GUIDE

Unit has ice forming on the evaporator unit

Possible cause

Solution

Evaporator filter or coil is dirty

Remove the filter and wash it, then clean the coil with a vacuum.
If coil is very dirty, use a spray bottle with a small amount of liquid
dish detergent or coil cleaner. Spray coil, let set for five minutes, then
flush with fresh water.

There is something blocking the supply and/or return air

Remove blockage

The evaporator fan is not turning on

Call a service tech to troubleshoot

The evaporator unit has not gone through its Anti-Frost sequence
yet

Check the coil for surface ice. Melt with blow drier until coil is warm
to the touch. Soak up water with a towel.

If evaporator unit continues to ice

Observe ice formation pattern. If only part way up the coil face, the
system could be low on refrigerant. If all the way up, the coil may be
dirty or airflow is blocked.

Unit does not run/power up

Possible cause

Solution

Evaporator Unit is not plugged in

Make sure the unit is plugged into an outlet

Power switch not on

Turn unit on by pressing the power button on the control

Line voltage rating is incorrect for the system

Check line voltage to make sure it is 110V-120V

Bottle at setpoint

Lower setpoint

Thermostat not calling for cooling

Lower setpoint

Faulty thermostat or wiring

Call Customer Service at 1-800-343-9463

Cellar temperature is too warm

Possible cause

Solution

The temperature of the room to which the condensing unit
exhausts exceeds 110°F

Intake temperature must drop below 110°F

The system is undersized for the cellar

Order correct size system

There is something blocking the supply and/or return air on the
evaporator unit or the condensing unit

Remove air flow obstruction

Evaporator Unit is mounted too low in the cellar

Relocate unit so the distance from the ceiling and top of the unit is
no more than 18”

One or more of the fans is not turning on

Please contact the installing technician to troubleshoot

Compressor is not turning on

Please contact the installing technician to troubleshoot

Compressor keeps cycling on overload

Make sure all fans are working and there is no airflow obstruction

Poor seal around door or other areas requiring a seal (around the
unit, wall joints, etc.)

Make sure there are no air gaps around the door. If door seal is
damaged, replace it.

Controller set too high

Lower the setpoint

Evaporator coil is frosted or iced up

Observe ice formation pattern. If only part way up the coil face,
evaporator unit could be low on refrigerant. If so, contact your
installing technician to assist with troubleshooting.

System runs constantly

Possible cause

Solution

Leaky door seal or poorly insulated cellar

Fix leaky door seal and insulate cellar in accordance with this manual
(page 8).

Page 40

08/04/21

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Содержание Mini Platinum Split H.E. PSMINI

Страница 1: ...T H E OWNER S MANUAL NOTICE To activate the split system warranty the installing certified HVAC R service tech must complete the split system warranty checklist and send back to WhisperKOOL Mini Platinum Split H E PSMINI ...

Страница 2: ...s not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time without notice Vinothèque and WhisperKOOL are registered trademarks and ECE is a trademark of WhisperKOOL All rights reserved Mention of third party products is for informational purposes only and constitutes neithe...

Страница 3: ...nit Wiring Diagram 24V Condensing Unit Wiring Diagram Line Set Piping Diagram Preparing The Condensing Unit Condensing Unit Wiring Installing The Condensing Unit Display Layout And Specifications Controller Functions Icon Glossary Alarm Codes User Menu Troubleshooting Guide System Operation KDT System Operation 24V Maintenance Schedule Technical Assistance Warranty Information Warranty Registratio...

Страница 4: ... WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only to maintain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines This system produces minimal in cellar noise and has the most lenient exhaust requirements How Does the Cooling System Work Similar to the air conditioning systems used for homes the evaporato...

Страница 5: ... thermostat to the evaporator unit 5 You are REQUIRED to install a drain line to remove condensation from the evaporator unit fan coil unit 6 The warranty is not active until a warranty checklist has been received reviewed and approved 7 The system is intended for use in properly designed and constructed wine cellars Hire a professional wine storage consultant with a valid contractor s license to ...

Страница 6: ...the insulation is to conducting heat and the more consistent your wine cellar s temperature will be Using higher R values in insulation will lower your operating costs and unit run time R 13 is the recommended minimum R 19 is preferred for interior cellar walls and R 30 for ceilings and exterior walls Vapor Barrier Water vapor creates its own pressure separate from the ambient air pressure and wil...

Страница 7: ...ol environment by capturing the warm air and replacing it with cool air Mounting the unit low in the room will result in a temperature variation in the room due to the unit s inability to draw warm air from the ceiling of the cellar to the unit itself and cold air settling to the floor Door and Door Seal An exterior grade 13 4 door must be installed as a cellar door It is essential that weather st...

Страница 8: ...m the condensing unit If ventilation is inadequate the exhaust will heat up the area or room and adversely affect the system s ability to cool Avoid installing the condenser in a closet or other small rooms and spaces This will cause the system to overheat and void the warranty Note If you are unsure about having adequate ventilation in your install location please contact us to assess your specif...

Страница 9: ...cy or visual damage on the bill of lading before signing Allow the condensing unit to sit for 24 hours prior to start up The condensing unit can be placed in the installation location piped and evacuated during this time Review the packing slip to verify contents Check the model number to ensure it is correct Check that all factory options ordered are listed If any items listed on the packing slip...

Страница 10: ...it REAR VIEW INSIDE CELLAR Option 2 Knockout for drain line Mounting keyholes 4 Knockout for wiring THROUGH THE WALL Option 1 Knockout for wiring Line set knockout Knockout for KDT unit bottle probe or 24V thermostat wiring Knockout for drain line Line set knockout Page 8 08 04 21 ...

Страница 11: ... wine bottle in your wine cellar Ensure sensor tip is fully submerged 5 To ensure a consistent temperature place bottle probe approximately three 3 feet away from the air output and not in the flow of the air It is recommended that the bottle be placed in a central location of your wine cellar Avoid pulling too much on the probe cord It may become disconnected resulting in limited functionality of...

Страница 12: ...sired location to the evaporator installation location 4 Route the bottle probe cable from the desired thermostat bottle location to the evaporator unit installation location 5 Route the drain line from a proper discharge location to the evaporator unit installation location 6 Route the power cable wiring to the evaporator unit installation location Condensing Unit Power Line Set Display Cable Bot...

Страница 13: ...ide of the evaporator unit 3 Connect the wires according to color red to red green to green and blue to blue Note The evaporator unit will not contain a yellow wire See next step for more information on Yellow wire 4 Connect one wire from the 18 5 thermostat wire to the low voltage yellow wire 1 Then connect the other 18 5 wire to the blue low voltage wires 2 The three other wires will not be used...

Страница 14: ...he wires on the rear left corner of the interior of the unit 3 Locate tab on left wall of unit with female connector for bottle probe 4 Connect the bottle probe circular connector male to the circular connector female locate on the bracket inside the unit 5 Depending on the desired installation remove the rear or bottom knockouts for the line set drain line and power cord 6 Adjust fan speed using ...

Страница 15: ...n the wall lining up the vertical lines through the sight slots 5 With a pencil mark the mounting screw holes and draw a location for the access hole on the installation template 6 Set installation template aside 7 Install the supplied four 4 2 8 hex head screws at the locations marked leaving 1 8 between the wall surface and screw head 8 Cut out an access hole for the line set drain line display ...

Страница 16: ...CONTINUED 12 Route power supply wires into the unit through the power knockout and install the supplied strain relief 13 Connect power supply wires to the wires located inside of the unit hot black neutral white ground green 14 After the suction line has been insulated connect the bottle probe Secure loose bottle probe cable with cable ties Note Reinstall top panel if you removed it earlier 15 Rei...

Страница 17: ... angle to prevent burrs from falling into the pipe b Using a reamer or deburring tool remove all burrs from the cut section of the pipe F F Oblique Rough Warped 90 CONNECTING THE LINESET 3 Flare pipe ends Proper flaring is essential to achieve an airtight seal a After Removing burrs from cut pipe seal the ends with PVC tape to prevent foreign materials from entering the pipe b Sheath the pipe with...

Страница 18: ...spanner grip the nut on the unit tubing PIPING EXTENSION BEYOND FLARE FORM Outer Diameter of Pipe in A in Min Max Ø 1 4 0 0275 0 05 Ø 3 8 0 04 0 063 0 04 0 07 0 078 0 086 0 078 0 094 Flare form Pipe A CONNECTING THE LINESET CONTINUED Ø 1 2 Ø 5 8 Ø 3 4 TORQUE REQUIREMENTS Outer Diameter of Pipe in Tightening Torque lb ft Ø 1 4 11lb ft 18 4lb ft 25 8lb ft 33 19lb ft 47 94lb ft d While firmly grippin...

Страница 19: ...ovided but required The condensation drain line tube moves excess condensation from the evaporator unit to a proper discharge location It is important for the drain line tube to be properly connected in order to prevent leakage and other problems associ ated with excess condensation Failure to use the condensation drain line tube will void the warranty on the unit Drain Line All systems come with ...

Страница 20: ...D CONFIGURATION KDT NOTE Cut hole in the location shown for routing the display cable Tools needed 5 16 drill bit 3 16 drill bit drywall saw level pencil What s included Display panel wall mount bracket 55 F Display panel Wall mount bracket Flush mount bracket TOP Flush mount template The display can be mounted on any wall inside or outside the wine cellar up to 50 feet from the cooling unit Page ...

Страница 21: ...e four 4 provided drywall anchors into the drywall then tap them in with a hammer until they are flush with the wall 3 Place bracket against wall aligning screw holes with drywall anchors Insert the four supplied Phillips head screws into the drywall anchors Tighten the screws to secure the bracket to the wall Page 19 08 04 21 ...

Страница 22: ...you continue to Step 4 locate the area where the display will be mounted You may route the display wire into the housing one of three ways either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket If you d like to route the display cable through one of these holes place a rubber grommet into the hole and then route the display cable through the gromme...

Страница 23: ... along the perforated lines When finished remove template from wall INSTALLING THE EVAPORATOR 1 Locate the desired installation location 2 Place the external drip tray on a level surface Place a vibration isolator on each end of three of the drip tray risers The vibration isolator needs to be pushed up against the outer lip on the top of the risers Each vibration isolator should be spaced about 17...

Страница 24: ...acking from the double sided tape on the flush mount bracket 6 Align magnets with previously drilled holes Make sure the cut out portion of the bracket circled below is on the bottom Press the bracket firmly against the wall WALL HOLE CUTOUT Page 22 08 04 21 ...

Страница 25: ...splay panel to the magnets on the mounting bracket Make sure that the alignment tab on the back of the display panel sits in the notch on the bot tom of the bracket FLUSH MOUNT BRACKET INSTALLATION CONTINUED 7 Connect the end of the display cable to the JST connector on the display panel WALL Page 23 08 04 21 ...

Страница 26: ... GREEN BLACK WHITE WHITE 115V LINE 115V NEUTRAL GROUND WHITE 1 4 RED BLACK BLACK 24v Transformer BLACK WHITE YELLOW BLUE YELLOW BLUE 24V WIRES TO CONDENSING UNIT 120mm AFL Blower GREEN BLUE BROWN GREY Capacitor WHITE 3 2 1 YELLOW Page 24 08 04 21 ...

Страница 27: ...ield Installed LEGEND Factory Installed Blue Black Black Fan Relay Red Blue Yellow 24v Thermostat 24V Wires to Condensing Unit White Black Blue Yellow 1 4 BLACK GREEN 120mm AFL Blower WHITE 115V LINE 115V NEUTRAL GROUND WHITE GREEN BLACK BLACK BLUE BROWN GREY Capacitor WHITE 3 2 1 Black YELLOW Yellow Green Red Blue Page 25 08 04 21 ...

Страница 28: ...w Green Crankcase Heater Temperature Switch Compressor Run Capacitor Fan Capacitor Liquid Line Injector Temperature Switch Condenser Fan Red Gray Brown White Red White Yellow Compressor Run Capacitor Red White Red White Yellow White Blue Orange Red Yellow Black White Blue White Blue Contactor Normally Open 30 Amp 2 pole 24V AC Coil 600V Rated T1 L1 A2 A1 Fan AC Contactor 220V 60HZ Blue White White...

Страница 29: ...ble when the system is installed with the condensing unit at a higher elevation than the coil Reverse oil return bend Oil saving bend Suction Line Evaporator Coil Within 16 of height Downward slope pitched toward compressor 1 2 10 Liquid Line Maximum height difference betwen condenser and evaporator should not exceed 50 Cassette Unit Suction Line Liquid Line Oil return bend Oil saving bend Evapora...

Страница 30: ...g Unit systems do not utilize a solenoid valve or low pressure switch which allows the system to run like a residential HVAC system A 24V communication cable must be ran between the condensing unit and the evaporator unit When the thermostat calls for cooling a 24V signal is sent from the evaporator air handler unit to the contactor located on the outdoor cassette condensing unit via the 24V commu...

Страница 31: ...r condensing unit per electrical code 2 Remove electrical cover plate from unit 3 Connect wiring for 24V contactor communication cable L1 L2 and Ground as identified by terminal block label 4 Leave the circuit breaker off or remove disconnect until unit is ready to charge Page 29 08 04 21 ...

Страница 32: ... combustible gas In a location that is exposed to large amounts of dust In a location exposed to a excessive amounts of salty air In a closet or small room Special Considerations For Cold Weather And Other Outdoor Conditions If the unit is exposed to heavy wind Install unit so that air outlet fan is at a 90 angle to the direction of the wind If needed build a barrier in front of the unit to protec...

Страница 33: ...ut on the end of eachexpansion bolt 5 Thread expansion bolts through holes in mounting brackets put mounting brackets in position and hammer expansion bolts into the wall 6 Check that the mounting brackets are level 7 Carefully lift unit and place its mounting feet on brackets 8 Bolt the unit firmly to the brackets Step 4 Connect signal and power cables The outside unit s terminal block is protect...

Страница 34: ...ifold knobs SLOWLY at the same time to admit nitrogen into the system until the gauge manifold reads 225 psi then close gauge manifold knobs Let pressure stand for minimum of 10 minutes Use soapy solution to check flare connection points for leaks If no leaks are present and pressure is maintained after 10 minutes of pressure test proceed with evacuation process If any leak is detected it must be ...

Страница 35: ...d to add additional charge and dial in the desired subcooling to achieve optimum performance Subcooling range is between 5 15 F o When charging during colder ambient temperatures below 60 F your target will be the lower end of the subcooling range o When charging during hotter ambient temperatures above 95 F the target will be the upper end of the subcooling range Invert refrigerant tank on a scal...

Страница 36: ...r equivalent Confirm that the control is displaying the correct temperature and that no alarms are present INSTALLING THE CONDENSING UNIT continued Finalizing the Installation Approximate Operating Pressures Cellar temperature 55 F Low Side PSI High Side PSI Temp 60 F 75 F 85 F 95 F 23 28 PSIG 25 30 PSIG 105 110 PSIG 26 31 PSIG 120 125 PSIG 150 155 PSIG 27 32 PSIG 75 80 PSIG Page 34 08 04 21 ...

Страница 37: ...eater than 50 ft Drain Line 1 2 ID clear plastic tubing not included Installation Evaporator unit is installed in the cellar Condensing unit can be installed up to 100 line feet from the evaporator unit Thermostat KDT Advanced digital display 50 ft cable liquid temperature measuring bottle probe 50 ft cable 24V Customer supplied Temp Delta Can maintain a 55 F cellar temperature with up to 120 F co...

Страница 38: ...s and adjust parameters such as setpoint Fon FOF etc SET To change the setpoint press the SET button When SEt is displayed on the screen press the SET button once more Use the UP and DOWN ARROW buttons in order to change the value until the desired setpoint is reached The SET button allows you to view the setpoint evaporator temperature bottle tempera ture alarms and the hidden menu Press the SET ...

Страница 39: ... undergoing an Anti Frost Cycle While the Anti Frost Cycle is running dEF will be displayed on the screen See System Operation page for further details FAN The evaporator fan is running ALARM The alarm icon is shown when the unit encounters an issue that needs attention Alarm codes are explained on the following page All temperature related alarms are blocked for the first 10 hours after the unit ...

Страница 40: ...kinked If problem persists contact Customer Service for troubleshooting information E10 Clock battery is dead Replace battery NOTE A dead clock battery will not affect the operation of your cooling unit The following alarm codes will not be displayed on the home screen However the alarm icon will be displayed in the event of an alarm The alarms can be viewed in the Set Menu s ALr folder AH1 The bo...

Страница 41: ...rly constructed wine cellars retain an ample amount of humidity during the fan off cycle If however you wish to decrease the duration of the fan off cycle in order to increase the wine cellar s relative humidity you can adjust this setting in the User Menu Fon fan on The fan on time is preset to zero minutes This keeps the relative humidity of the wine cellar at a stable level If however you wish ...

Страница 42: ...ty thermostat or wiring Call Customer Service at 1 800 343 9463 Cellar temperature is too warm Possible cause Solution The temperature of the room to which the condensing unit exhausts exceeds 110 F Intake temperature must drop below 110 F The system is undersized for the cellar Order correct size system There is something blocking the supply and or return air on the evaporator unit or the condens...

Страница 43: ...rost Cycle No action is required 2 If the system is not maintaining the correct cellar temperature this may be due to a dirty evaporator filter or coil 3 Call the installing technician to troubleshoot as the system may be low on charge or require an adjustment to the TXV Compressor and or starting components faulty Please contact the installing technician to troubleshoot System may be performing t...

Страница 44: ...unit from running Contact Customer Service for troubleshooting 24V transformer in evaporator unit fan coil unit has failed Contact Customer Service for troubleshooting Evaporator fan runs continuously Possible cause Solution Fan switch on thermostat set to on Set fan switch to the auto position Fan relay in thermostat or 24V conversion kit stuck on Call customer service for details on how to perfo...

Страница 45: ... the condenser fan will turn on but the indoor fan will continue to run for whatever length of time the customer has set The Non function may then be lengthened to allow the fan to run longer and reintroduce moisture from the evaporator coil back into the wine cellar For more information about fan settings refer to the User Menu on page Anti Short Cycle The Anti Short Cycle ensures that the unit w...

Страница 46: ...a safety feature that will prevent the condensing unit from cycling on and off within a short period of time During the anti short cycle the condensing unit will typically remain off for 5 7 minutes See thermostat instructions for details Operation in Low Ambient Temperatures The condensing unit comes equipped with a fan cycle switch which controls the condenser fan operation to maintain optimal s...

Страница 47: ...the drip pan to engage the condensate pump Semi Annually 1 Use a vacuum with brush attachment or compressed air to clean the evaporator coil be careful not to crush coil fins when cleaning clean condensing coils also 2 Remove the evaporator filter and clean with warm water 3 Ensure the condensing unit is free of debris and dust 4 Have a certified HVAC R technician service the condensing unit and c...

Страница 48: ...customize your wine cooling unit Condensate Pump Kit The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our Evaporator Unit s Fan Coil Unit s drain line The pump is controlled by a float switch mechanism that turns the pump on when approximately 21 4 of water collects in the tank and automatically switches off when the tank drains to approximately...

Страница 49: ...iod If the Split Startup Checklist is incomplete Purchaser will be informed they have five days to complete the Split Startup Checklist and re submit to WhisperKOOL The Split Startup Checklist will be reviewed again and if denied Purchaser will be informed that they have 10 business days for corrective action Failure to register the Product may result in loss of warranty D Purchaser is responsible...

Страница 50: ...t installation requirements stated herein and in the owner s manual 9 Removing the rivets from the Product s unit housing without prior authorization from WhisperKOOL voids this limited warranty 10 The End User must first contact WhisperKOOL Customer Service by telephone at 1 800 343 9463 prior to attempting service on any Product still under the limited warranty else the limited warranty is voide...

Страница 51: ...allation error or other reason all costs including shipping will be the responsibility of the End User The following items are not covered under any warranty and are the sole responsibility of the End User A End Users should satisfy themselves that the Product they are purchasing is suitable for their particular needs and requirements and thus no responsibility will be placed with WhisperKOOL for ...

Страница 52: ...eable If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid illegal or otherwise unenforceable such provision will to the extent so held be deemed severed from the contract of sale between Purchaser and WhisperKOOL and all of the other non severed provisions will remain in full force and effect D Governing Law Choice of Forum The laws of the Stat...

Страница 53: ... available Monday through Friday from 6 00 a m to 4 00 p m PST The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following 1 The model and serial number of your WhisperKOOL UNIT 2 The location of the system and installation details such as ventilation construction of your wine cellar and room si...

Страница 54: ...WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

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