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WHL-012 REV. 12.17.14
Ensure the Appliance Cabinet is Closed
Ensure the appliance cabinet is closed. Tighten the two upper and lower screws to secure it. The cabinet must be closed while the
appliance is running.
Check the Power Source
Make sure the power cord is properly connected. The main power line is connected to the manual switch box inside the appliance.
Check the Status of the Control Panel
Observe the Control Panel to ensure the appliance is powered on, and to check for any error codes. Clear any debris from the panel.
Check Exhaust Vent and Intake Pipe Terminations
Verify that the appliance exhaust vent and intake pipe terminations are clean and free of obstructions. Remove any debris from the
exhaust vent or intake pipe openings. If removing the debris does not allow the appliance to operate correctly, contact your qualified
service technician to inspect the appliance and the vent system.
Check CH and DHW Pressure Gauges
Ensure the pressure reading on the CH gauge does not exceed 30 psig. Higher pressure readings may indicate a problem
with the expansion tank.
Ensure the pressure reading on the DHW gauge does not exceed 150 psig. Higher pressure readings may indicate a problem
with the domestic expansion tank.
Contact a qualified service technician if problem persists.
Check Exhaust Vent and Intake Piping
Visually inspect the exhaust vent for any signs of blockage, leakage, or deterioration of the piping. Inspect the exhaust vent bracing.
Ensure bracing is undamaged and in good condition. Notify a qualified service technician immediately if any problems are found.
Failure to inspect the venting system and have it repaired by a qualified service technician can result in vent system failure, causing
severe personal injury or death.
Visually inspect the intake piping for any signs of blockage. Inspect the
entire length of the intake pipe to ensure piping is intact and all joints are
properly sealed.
Inspect the intake pipe bracing. Ensure bracing is
undamaged and in good condition. Notify a qualified service technician if
any problems are found.
Check Pressure Relief Valve
Visually inspect the primary pressure relief valve and discharge
pipe for signs of weeping or leakage.
If the pressure relief valve often weeps, the expansion tank may
not be operating properly. Immediately contact a qualified service
technician to inspect the appliance and system.
Check Vent Condensate Drain System
While the appliance is running, check the discharge end of the condensate drain tubing. Ensure no flue gas is leaking from the
condensate drain tubing by holding your fingers near the opening.
If you notice flue gas leaking from the opening, this indicates a dry condensate drain trap. If problem persists, contact a
qualified service technician to inspect the appliance and condensate line and refill the condensate trap.
If applicable, check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips.
Check the Air Vent
Loosen cap “A” one counterclockwise turn to allow air vent to operate. See Figure 46. If the air vent valve works freely without leaking,
close the valve by turning clockwise. If vent does not operate correctly, contact a qualified service technician to replace the vent.
Check Primary and Gas Piping
Remove the appliance cover and perform a gas leak inspection following Operating Instructions, page 2, this manual. If gas
odor or leak is detected, follow procedures on page 2. Call a qualified service technician.
Visually inspect for leaks around the internal appliance water connections and around the heat exchanger. Visually inspect the
external system piping, circulators, and system components and fittings. Immediately call a qualified service technician to
repair any leaks.
Figure 46
– Air Vent Detail
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