12
TROUBLESHOOTING GUIDE
Error Code
CAUSE
SOLUTION
Err 10
1. The battery is too low.
1. Replace the batteries.
Err 15
1. The measuring point is out of range.
Choose a measuring point within range.
Err 16
1. Received signal is too weak.
1. Aim at a lighter-colored target surface
(avoid black target surfaces) or hold the
laser measure more steadily.
2. Ambient light is too bright.
2. Use the measuring device at a dimmer
time of day.
Err 18
1. The background is too bright.
1. Aim at a darker-colored target surface
(avoid glass/reflective surfaces).
Err 26
1. Area or volume result is too large to
be displayed on the screen.
1. Measure a smaller area, or record the
measurements of length, height, and width
to calculate the area or volume on your own.
WARNING:
Repairs and replacements should only be performed by an authorized technician. For any
questions, please contact our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@
wenproducts.com.
GENERAL INFORMATION
1. The reception lens and the laser beam outlet must not be covered when taking a measurement.
2. You must hold the measuring device still while taking a measurement (except when you are using the continu-
ous measurement function).
3. The measurement reported is the distance to the center of the laser dot, even if the target surface is angled.
4. Once you select your measuring reference point, align the base or top of the device as close to the beginning
measuring point as possible.
INFLUENCES ON THE MEASURING RANGE
The measuring range is directly affected by the light conditions and reflective properties of the target surface. You
may experience difficulties using the measuring device outdoors on a sunny day. While the indoor range for this
device is 65 feet, the outdoor range is 16 feet.
INFLUENCES ON THE MEASURING RESULT
The physical properties of some materials result in inaccurate laser measurements. Results may be inaccurate
when measuring on the following surfaces:
1. Transparent surfaces (water, glass, etc.)
2. Reflective surfaces (polished metal, mirrors, glass, etc.)
3. Porous surfaces (insulation materials, etc.)
4. Textured surfaces (stone, roughcast, etc.)
Содержание 10165
Страница 15: ...NOTES 15 ...
Страница 16: ...THANKS FOR REMEMBERING ...