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60 

Appendix A --- System Recovery 

WG2540 use dual firmware image to ensure the system stabilities. In most of case, you 

will not encounter the system failed to boot issue. Normally, the user should be able to 

use Web page to login and upgrade the firmware through it. If you are not able to do it, 

please follow the following steps for recovery. 
 

1.

 

Start the WG2540 and to check the STATUS led is up or not. If STATUS led is ON, 

please press the reset button for 5 seconds to reset to default. After all LED are light 

up, the system is back to factory settings. 

2.

 

Change your PC IP address to 

192.168.123.111

 and network set to fix IP address 

mode. 

3.

 

Connect  your  PC  to  WAN  port  and  use  http://192.168.123.123  to  upgrade  the 

firmware. Make sure you are using Micrsoft IE 6 or later version. 

Do not support 

FireFox Web browser. 

4.

 

If you cannot login to the web page through 

192.168.123.123

. Open a command 

line  windows  and  type  “telnet  192.168.123.123”.  If  you  can  see  the  following 

display,  go  to  the  next  step.  Otherwise,  please  contact  Welltech  FAE  for  RMA 

(Repair). 

5.

 

Prepare a TFTP server for firmware download as follows 

-

 

download tftp server 

   

  http://www.welltech.com/support/voip/TFTP/TFTP_Server.zip   

      or 

      http://tftpd32.jounin.net/tftpd32_download.html 

 

-

 

start tftp server 

               

Содержание 2540 FXO

Страница 1: ...Welltech 2540 FXO Gateway User Guide Version 2 09a Date 2014 03...

Страница 2: ...Setting 14 2 3 Device Advance Setting 15 2 4 User Login Setting 16 2 5 Debug Settings 17 2 6 Event Notice 18 2 7 Auto Provisioning 19 2 8 SNMP 21 CH3 NAT Setting 22 3 1 DHCP Ser DHCP server 22 3 2 UPN...

Страница 3: ...unk 49 8 1 Create SIP Trunk 50 CH9 Route Plan 52 9 1 Create Route Plan 53 CH10 Status 55 10 1 Device States 55 10 2 Line States 56 10 3 SIP Trunk States 57 CH11 Maintenance 58 11 1 Firmware Update 59...

Страница 4: ...cellent solution for various VoIP applications 1 1 Physical Interface Ethernet port RJ 45 10 100 base T 1 WAN port for connect to router ADSL modem ATU R or switch hub directly 1 LAN port for PC manag...

Страница 5: ...l Actual Dimension 35 242 160 mm Desktop Weight 0 935kg unit without packing Operating Temp Humidity Temp 0 45 32 113 Humidity 10 85 relative humidity non condensing Storage Temp Humidity Temp 0 55 32...

Страница 6: ...port is physically connected to a local network Refer to Rear Panel section in page number for location of LAN port When data is transmitted through this port it will flash green The default IP of LA...

Страница 7: ...se Windows XP IE 6 0 web browser or above version to configure FXO gateway webpage setting Welltech products don t support other Web Browser such as FireFox to configure Login Setp1 Setup the administ...

Страница 8: ...re 1 6 2 Network configure 1 Change Default IP Network Step 3 After successfully logon to the system we need to change the network configuration Click Device Setting Network to setup the service netwo...

Страница 9: ...igure 2 Change Default Time setting Step 4 When re logon to the new IP address the next is to setup the system time zone Click Device Setting Time to setup the system Enter the current SNTP server tim...

Страница 10: ...unk Soft Reset Welltech 2540 Step 6 After modify basic setting It is required to reset Welltech 2540 Click Maintenance Maintenance Quick Reset or Reboot to take effect Apply the change by clicking App...

Страница 11: ...do the following For FXO Welltech 2540 1 For PSTN incoming call the caller will hear a dial tone Then the caller can dial a VOIP number and it will use the setup SIP Trunk 1 to make SIP call out 2 st...

Страница 12: ...n Setting IP Support IP stack to be supported IPV6 and IPV4 or IPV6 or IPV4 only WAN Setting Network Type support Fixed IP DHCP PPPOE IP Address IP address Default Gateway Default gateway DHCP Tag opt...

Страница 13: ...erver network devices connected to them will be issued with IP addresses On the lift item will add a NAT setting the information please refer NAT setting IP Address IP address please set to 192 168 x...

Страница 14: ...daylight saving timer or not Daylight Bias The offset added to the Bias when the time zone is in daylight saving time Daylight Start The date that a time zone enters daylight time Month 01 to 12 Week...

Страница 15: ...s web service port the default is 443 Telnet Service The telnet service port the default is 23 HTTP HTTPS Service access on WAN When click the disable option The WEB service will be rejected on WAN po...

Страница 16: ...ministrator level user which has full access of Welltech 2540 Supervisor The supervisor level user which has limited administrative access right User The user access right which only allows to setting...

Страница 17: ...to send system information to SYSLOG server or not Check for start from Any Time Always Send Always send syslog or only during a specified time range Syslog Start YYYY MM DD HH MM Always Send Always...

Страница 18: ...Failure or re registered 2 FXO RJ 11 cable was plugged or unplug 3 Ethernet reconnected 4 System started Figure 2 6 Event notice setting Syslog Notice Enable or disable to send system event to SYSLOG...

Страница 19: ...s not available yet for WellEMS 9510 EMS Enable auto provisioning service by WellEMS 9510 or not Enable Enable the service and use manual configured EMS server parameters Disable Disable the auto prov...

Страница 20: ...WS6500 or SIPPBX 6200 to work with this feature When enable it you can hide your VOIP traffic from ISP s monitor External encryption for custom encryption it is valid now if you want add the function...

Страница 21: ...Address Any address can retrieve the SNMP information Specify an IP Address Only the IP address listed can retrieve the SNMP information Normally it will be the SNMP manger IP address Specify a Subne...

Страница 22: ...DHCP Ser DHCP server Figure 3 1 DHCP server DHCP Server Enable DHCP server or not Client Range Start IP specify DHCP client lease start IP Client Range End IP specify DHCP client lease end IP Default...

Страница 23: ...or not 3 3 Bandwidth Bandwidth Control By using bandwidth control feature the user can manage the traffic based on their needs Figure 3 3 1 Bandwidth control Bandwidth Control Bandwidth Control enable...

Страница 24: ...ighest priority percentage priority 2 Normal priority percentage priority 3 low priority percentage Figure 3 3 2 Bandwidth control specific priority 1 Download highest priority download bandwidth prio...

Страница 25: ...iority IP Target Figure 3 3 4 IP Target 1 Figure 3 3 5 IP Target 2 Priority Priority value for the target Type The target type is set to IP Configure Type unique IP or a range of IP address Unique IP...

Страница 26: ...r a range of port number Unique Port the port number to be added Protocol protocol for the port Port Range Start port the starting port number End port the stop port number Protocol protocol for the p...

Страница 27: ...et Priority Priority value for the target Type DSCP value DSCP The DSCP will be mapped to the priority The WellGate 2540 support firewall features as below 3 4 URL Filter Figure 3 4 URL Filter URL Fil...

Страница 28: ...r IP Filter The specified IP address to be blocked Local IP address The LAN side IP address to be forwarded Protocol TCP UDP or both are used for port forward 3 6 MAC Filter Figure 3 6 MAC Filter MAC...

Страница 29: ...be blocked 3 8 Port Filter Figure 3 8 Port Filter Port Filter enable port Filter or not Port Range Starting and stopping port to be forward If you are using only 1 port please set the starting equal t...

Страница 30: ...nge Starting and stopping port to be forward If you are using only 1 port please set the starting equal to stopping port Protocol TCP UDP or both are used for port forward Local IP address The LAN sid...

Страница 31: ...l with session timer value according to RFC 4028 PRACK Enable provisioning ACK or not RFC 3262 None Disable PARCK Supported When select this mode 100rel will be added to the support list It indicates...

Страница 32: ...32 Accept Proxy Only Only accept the call coming from the SIP proxy Not accept peer to peer call at this mode...

Страница 33: ...rate is used Codec Priority Selection order to match the remote SDP for codec selection Local SDP Order Use local SDP order to match codec Remote SDP Order Use Remote SDP order to match codec DTMF Rel...

Страница 34: ...acket no silence detection RTP Basic Port The RTP starting port Each channel will be add additional 10 For example the RTP basic port is 16384 thus call 1 will use 16384 while call 2 will use 16394 et...

Страница 35: ...ting Please use Country Template to select the country profile which will be applied Click Use to load those country tone parameters to system and change if necessary For those countries are not showe...

Страница 36: ...on When STUN client detect the used NAT is type 3 NAT it will stop the STUN feature STUN Server STUN Server IP address STUN All No matter which NAT type server are used STUN is always to be used for N...

Страница 37: ...n hold SIP message SIP Compact Form Enable SIP compact form or not When enable this feature the connected SIP proxy is required to support compact form Session Refresher Who will send dialog keep aliv...

Страница 38: ...also used when a 2xx response is sent for an incoming Invite In this case the ACK is not part of the Invite transaction General Linger Timer After a UAS sends a final response the UAS cannot be sure...

Страница 39: ...wish to take the call at this time the system wills response the code default is 600 FXO use SIP Info Flash Mode when you enable the feature system will make flash key to send SIP message by sip info...

Страница 40: ...me DTMF value Smaller than it and the new DTMF digit is the same as previous one will be handled as 1 digit only DTMF Relay Volume The DTMF relay volume T 38 Fax Volume The T 38 fax relay volume T 38...

Страница 41: ...e PABX or PSTN provides 1 second ON and 3 seconds OFF Ring Cadence In this case please configure WellGate 2540 Ring Cadence to 1 second ON and 3 seconds OFF to match incoming Ring signal See Figure 5...

Страница 42: ...erval of input digits if the interval is over the setting the system will end the dial and send out the DTMF The limitation range is 1 10sec End of Digit The assigned key will be tread as end of dial...

Страница 43: ...Max Digits The digits will be received based on the Dialed Prefix The following is an example for dialing rule Mobile call is started with 09 and it is 10 digits Long distance call is started with 0...

Страница 44: ...ocessed before enter the routing procedure 1 4 These DM groups are used for backup routing purpose When a backup routing is used the administrator can select a DM group to be processed before start th...

Страница 45: ...1 seconds delay For example 822265699ppp1234 it will first dial 82265699 and wait to 3 sec to dial 1234 6 4 Phone Book Phone Book is used for peer to peer call Figure 6 4 Phone Book setting Name This...

Страница 46: ...ains the FXO related parameters Figure 7 0 FXO setting Line ID FXO line L1 to L4 State The line is active or not TEL No The reference telephone number e g PSTN TEL of line Hotline TEL If hot line is s...

Страница 47: ...ty reversal signal as the answer signal for FXO outgoing call When disable the polarity Reversal Detection the Welltech 2540 will use Dialing Answer Delay Time for answering the SIP call Current Drop...

Страница 48: ...from VOIP to PSTN default is 0 db Dialing Answer Delay Time sec When the polarity reversal detection is disabled Welltech 2540 will answer the call after this time out without answer supervision Afte...

Страница 49: ...page Trunk ID SIP trunk ID 1 to 4 Register Type Register type is predefine or register TEL No The Tel no for the SIP account Proxy Server The SIP proxy server Proxy Server port The SIP proxy server p...

Страница 50: ...IP registrar server address Proxy Server Port SIP registrar server port number Outbound Proxy Server outbound proxy server address Outbound Proxy server port outbound proxy server port number Register...

Страница 51: ...D If the PSTN caller ID will be used in SIP URL the SIP FROM header s URL will be PSTN_Caller_ID local_IP_address FXO Tel NO If the FXO Tel NO will be used in SIP URL the SIP FROM header s URL will be...

Страница 52: ...ll process For VOIP incoming call it can send to FXO interface and vice versa Figure 9 0 Route Plan page Incoming Call Type Incoming call type FXO or VOIP Matched Prefix matched DNIS called number pre...

Страница 53: ...et will be the line ID L1 to L24 Only the call is coming from the selected line will be accepted for this route Matched Length matched DNIS called number length For ignoring the length please set to 0...

Страница 54: ...lect DM group 1 to 4 in case the backup required the DM before to make the call The DNIS is unchanged by the primary route DM and same as the DNIS before routing For example the DNIS is 886282265699 a...

Страница 55: ...1 Device States See the figure 10 0 Device Status Model The model number MAC Address The MAC address of Welltech 2540 Network Type The Network Interface Type Settings IP Address IP address is using I...

Страница 56: ...56 10 2 Line States This page shows the each line s current status Figure 10 2 Line Status Line L1 to L4 Call State The Line status for this line Refresh Interval second The time to refresh the status...

Страница 57: ...ates Figure 10 3 SIP Trunk Status Account SIP trunk account Registered The SIP trunk register status Concurrent Call The concurrent calls are used for this SIP trunk Refresh Interval second The time t...

Страница 58: ...ackup Backup the system settings for restoring purpose Restore ini Restoring the backup setting back to Welltech 2540 Restore cfg Restoring the automatic provisioning file back to Welltech 2540 Reset...

Страница 59: ...ware Update This maintenance page provides the firmware upgrade features Figure 11 1 firmware update Firmware Update Upgrade the new firmware through web page CH12 Logout Click the Logout item to logo...

Страница 60: ...s back to factory settings 2 Change your PC IP address to 192 168 123 111 and network set to fix IP address mode 3 Connect your PC to WAN port and use http 192 168 123 123 to upgrade the firmware Make...

Страница 61: ...61 download the firmware into tftp data directory 6 In the telnet terminal do the following command 1 __dmctw 2 cd config_fs 3 rm f wg25 bin 4 tftp g r wg25 1 0 bin 192 168 123 111...

Страница 62: ...62 4 copy firmware successfully 5 reboot 7 Check whether the system was recovered or not...

Страница 63: ...for each line Siptk1 telno siptk4 telno tel no for each line Please save and close it Step 2 create a template configuration file Open the Welltech 2540 Parameter txt getting from Welltech and make t...

Страница 64: ...boot to test it You can use the hfs for http file server It can be download from http www rejetto com hfs Note please link it to download provision file More information please refers wg2540 Parameter...

Страница 65: ...is widely used to extend traditional PABX extension from one location to remote office via IP Link which could be VPN Private network fiber link or Wireless network Here is an typical diagram of this...

Страница 66: ...s to WellGate 2504 like below Figure 2 For example Set static IP address of 192 168 18 201 at WAN port on Device Setting Network of WellGate 2504 WEB page Figure 2 Step 2 Set the FXS line s informatio...

Страница 67: ...tion as follows TEL No 502 User ID 502 User password 502 Display Name 502 Enter FXS port 3 information as follows TEL No 503 User ID 503 User password 503 Display Name 503 Enter FXS port 4 information...

Страница 68: ...For example Set the SIP Proxy Server s IP address at 192 168 23 23 Proxy port number at 8080 and Outbound Proxy server port number at 8080 as well which were FXO s IP address and SIP port number Note...

Страница 69: ...formation on SIP Trunk See Figure 6 For example Set the SIP Proxy Server s IP address at 192 168 23 23 Proxy port number at 8080 and Outbound Proxy server port number at 8080 as well which were FXO s...

Страница 70: ...igure each line by selecting Line ID from 1 to 4 See Figure 8 and Figure 9 Enable Hotline feature by selecting Incoming Call Handling to Hot Line and give remote WellGate 2504 FXS gateway port 1 numbe...

Страница 71: ...1 Select Register Type to register and key in the Proxy Server IP address at 192 168 18 201 and port 8080 which are remote FXS Gateway s IP address and SIP port number 2 Next configure each SIP Trunk...

Страница 72: ...ort 1 of WellGate 2504 you should hear Dial Tone from PABX extension 201 which was connected to FXO Line 1 And it works like this analog phone was connected at remote PABX s extension 201 See Figure 1...

Страница 73: ...fication Without configuring Ring Cadence to FXO gateway properly according to PABX or PSTN Ring Cadence FXO may detect Ring signal in a strange behavior and cause abnormal operation WellGate 2540 fac...

Страница 74: ...at FXO gateway please consult to PABX suppliers or PSTN local switch technician to support you In global market there are several Caller ID modes which are most used such as Bellcore FSK ETSI FSK ETS...

Страница 75: ...Trunk number At this example they are number is 2001 c FXO TEL NO See Figure 10 to configure TEL NO from FXO Setting FXO Line Modify Line Setting TEL NO Here have four numbers from 1001 to 1004 This o...

Страница 76: ...h were sent from FXO gateway PSTN SIP Trunk or FXO Line number Step 4 Select FXS gateway s Caller ID Mode See Figure 17 and 18 FXS Gateway Caller ID generation is able to configure which Caller ID mod...

Страница 77: ...77 Figure 16 Caller ID feature enable Figure 17 Select Caller ID Mode...

Страница 78: ...P Setting Tone to configure Disconnect 1 and Disconnect 2 in which disconnect tone are needed to match with PABX or PSTN disconnect tone See figure 19 For details description please refer to User manu...

Страница 79: ...inform FXO interface To detect Loop current drop duration can be changed Go to FXS Setting Others Current Drop Time See Figure 21 This feature depends on the PSTN switch or PABX you are using See Fig...

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