JK-Products, Inc. – Limited Warranty
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The remedies provided in this limited warranty are the exclusive reme-
dies provided to the purchaser by Wellsystem and are provided in sub-
stitution of all other remedies. Consequential and incidental damages
are excluded.
No person, firm or corporation is authorized to obligate JK Products &
Services, Inc. for any liability in connection with the sale or use of
these goods.
8.1
Warranty Claims
8.1.1
Policy & Procedures
1. When to file a Warranty Claim:
In the event that your massage system is not functioning properly un-
der intended normal use as described in the unit's Operation and In-
struction Manual, you may then have established cause to file a War-
ranty Claim.
NOTE:
Both the massage system and legal registered
owner must meet the criteria established under JK
Products, Inc. Limited Warranty as described in this
manual before any Warranty Claim will be consid-
ered.
2. Where to call to place a Warranty Claim:
JK-Products, Inc. is supported nationwide by an extensive dealer/dis-
tributor network through whom the majority of our units are sold.
These dealers/distributors are required by contract to stock sufficient
parts to meet the various warranty and nonwarranty needs of their
customers.
Therefore, in order for you to properly file a Warranty Claim, you must
locate the name and phone number of the dealer/distributor through
whom you purchased your unit. Normally this information can be eas-
ily located either on your paid invoice or other proof of purchase docu-
mentation that you received when taking delivery of the unit.
Next, notify the dealer/distributor of the serial number, model number
and date unit was purchased. This will initiate the Warranty Claim pro-
cess.
Upon determination of the problem, your dealer/distributor can then
supply you with the part(s) and proper instructions to return your unit
to working order.
Each dealer/distributor has their own internal procedure for handling
Warranty Claims and credits.
NOTE:
JK-Products, Inc., the manufacturer, does not in-
volve itself in the direct handling of a Warranty
Claim except where mitigating circumstances apply
and where required by law.
