18.2 Error codes
If an internal error occurs, an error screen with a red background is displayed.
Note:
Signal out of range
and
Leak detected
error screens report the nature of an
external condition. They do not flash.
Error
code
Error condition
Suggested action
Er 0
FRAM write error
Attempt to reset by switching power OFF /
ON. Or seek support
Er 1
FRAM corruption
Attempt to reset by switching power OFF /
ON. Or seek support
Er 2
FLASH write error
during drive update
Attempt to reset by switching power OFF /
ON. Or seek support
Er 3
FLASH corruption
Attempt to reset by switching power OFF /
ON. Or seek support
Er 4
FRAM shadow error
Attempt to reset by switching power OFF /
ON. Or seek support
Er 9
Motor stalled
Stop pump immediately. Check pumphead
and tube. Power OFF / ON may reset. Or seek
support
Er10
Tacho fault
Stop pump immediately. Power OFF / ON
may reset. Or seek support
Er14
Speed error
Stop pump immediately. Power OFF / ON
may reset. Or seek support
Er15
Over current
Stop pump immediately. Power OFF / ON
may reset. Or seek support
Er16
Over voltage
Stop pump immediately. Check supply.
Power OFF/ON may reset
Er17
Under voltage
Stop pump immediately. Check supply.
Power OFF/ON may reset
Er19
Over temperature
Stop pump immediately. Turn OFF. Seek
support
Er20
Signal out of range
Check analog control signal range. Trim
signal as required. Or seek support
Er21
Over signal
Reduce the analog control signal
Er30
Over power
Turn OFF. Check power supply. Check
pumphead and tubing. Wait 30 minutes.
Power ON may reset. Or seek support
Err50
Communication error
Attempt to reset by switching power OFF /
ON. Or seek support
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