Troubleshooting
MLS User’s Guide 115
Software Problems
This section gives some solutions for software problems.
User-Written Software
If you don't want to use ANASOFT as your software interface to the
MLS, you are responsible for the correct operation of the software you
buy or write. You can request the ANAFAZE Communications
Specification if you want to write your own software. ANAFAZE will
answer any technical questions that arise during your software
development process, but ANAFAZE does not otherwise support user
software in any way.
If you write your own software, first write a routine that sends and
receives display commands to and from the MLS. The protocol includes
all characters, so the display should show the hexadecimal values of the
data sent in both directions. If you have problems with the software you
write, you can use this program to test your communications.
ANASOFT
If ANASOFT is not working, check these things first:
•
ANAINSTL (the ANASOFT installation program) has the cor-
rect path for the program and data files.
•
All the necessary files exist in the directory specified by the path.
•
Your computer has enough memory. ANASOFT requires up to
640K of free memory to run. To maximize the amount of free mem-
ory available, use a memory manager (like HIMEM from DOS
5.0).
•
Your computer is not running memory-resident programs.
Check your AUTOEXEC.BAT file to make sure that no memory
resident programs automatically run on startup; they may interfere
with ANASOFT.
•
The software key is properly installed on the printer port. It
should plug into the printer port with the female end toward the
computer and the male end toward the printer. Do not remove the
screws on the software key to connect it.
If, after you check these things, ANASOFT still does not work correctly,
consult the ANASOFT User's Guide for more troubleshooting
information.
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