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Contact form for complaints:
Waterman customer service
Bahnhofstr. 68
D-73240 Wendlingen
Tel.: + 49 (0) 7024/4048-666
Fax: + 49 (0) 7024/4048-667
Email:
Please write in BLOCK CAPITALS!
On (date) ____________________ I bought product type ____________________________
item number___________ from company _____________ location _________________
postcode_____________________.
Unfortunately I have the following complaint (please describe as exactly as possible):
__________________________________________________
__________________________________________________
__________________________________________________
__________________________________________________
__________________________________________________
________________________________________
Name*
_____________________________________________
Town/postcode* _____________________________________________
Street* _____________________________________________
Phone number* _____________________________________________
Mobile phone _____________________________________________
Fax _____________________________________________
Email* _____________________________________________
*Please make sure you include proof of purchase with your complaint!
(Proof of purchase is absolutely necessary, it is a prerequisite for any warranty claim and we are
unable to acknowledge or process your complaint without it).
*Please include with your complaint images showing the damage!
(Images of the defective item). These enable us better evaluate the facts. Furthermore the complaint
will be processed quicker and this saves you and us unnecessary cost and waiting time.
*
Necessary information/documents
Place _________________ Date _________________ Signature ___________________
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