18
19
PROBLEM
CAUSE
CORRECTION
19. Err – 1007, Err – 107,
Err – 117 = MAV/
SEPS/NHBP/AUX
MAV valve motor
ran too short (stalled)
while looking for
proper park position
Motorized Alternating
Valve = MAV
Separate Source = SEPS
No Hard Water Bypass
= NHBP
Auxiliary MAV = AUX
MAV
A . Foreign material is lodged in
MAV/NHBP valve
A . Open up MAV/NHBP valve and check piston
and seal/ stack assembly for foreign material .
Press NEXT and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for
5 seconds and then reconnect .
B . Mechanical binding
B . Check piston and seal/stack assembly, check
reduction gears, drive gear interface, and
check MAV/NHBP black drive pinion on
motor for being jammed into motor body .
Press NEXT and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for
5 seconds and then reconnect .
20. Err – 109
A . Invalid motor state detected
A . Replace PC board
21. Err – 201
A . Invalid regeneration cycle step detected
A . Replace PC board
22. Err – 204 = Leak
detected
A . Occurs when dP input is active for “ALARM” and
the input is closed . The alarm buzzer will activate
and the screen will display the error .
A . Check for low flow leak . Press NEXT and
REGEN buttons for 3 seconds to resynchronize
software with piston position or disconnect
power supply from PC Board for 5 seconds
and then reconnect to clear error .
23. Err – 402 = Power
Down Memory
A . Diagnostic memory failure during power down
A . Replace PC board
24. Err – 403 = Program
Memory
A . Occurs when new software is flashed to a
PC board
A . Factory resets this error not seen in the field
25. Err – 404 =
Diagnostic Memory
A . Corrupt diagnostic display information is stored in
the memory
A . Replace PC board
26. Err – 410 =
Configurator
Download
A . Occurs when downloading an invalid
configuration file
A . Not seen in the field
TROUBLESHOOTING GUIDE
Содержание Sanitizer Plus Series
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