29
Troubleshooting
HEATING ISSUE 1
-
The floor/wall does not heat up
Instructions which are shaded must completed by a qualified
electrician.
END USER
ELECTRICIAN
With the
thermostat
in manual
mode set the
temperature
to 28°C. Is the
thermostat
indicating that
it is sending
power?
Allow allocated
time and assess.
Does the system
heat up after 1 or
2 hours?
Possible
programming
issue. Refer to
the thermostat
troubleshooting
guide in your
thermostat
manual
Engineer Service
Call required.
Please contact
Warmup for more
information
Can you hear
the relay click
on when the
thermostat
is calling for
heat?
Measure the
output voltage.
Is there 230 V
on the load side
when the stat
calls for
power?
Conduct a
resistance
& insulation
resistance test. Do
the figures match
the control card
and/or reference
resistance bands?
Is there an
earth fault
between
live/earth or
neutral earth?
Are the
connections
on the back of
the thermostat
made in line
with the
wiring diagram?
Rewire as per
the wiring
diagram
Thermostat
may need to be
replaced
Please see
Performance
Toubleshooting
Guides
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