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12

warmhaus.co.uk

2.5. TROUBLESHOOTING

Error

Code

Description of the Error

Malfunction

Probable Cause

Solution(s)

E 01

Intervention of exhaust 

Thermostat 

Boiler does not work, E01 error 

code flashing on the screen

> Flue Sensor faulty

1) Reset & Restart boiler

2) Call for authorised service

E 02

Low water pressure in the 

system/system parameter

wrongly setted

Boiler does not work, E02 error 

code flashing on the screen

> Water pressure in the boiler 

too low

1) Fill the boiler 1,2-1,5 bar according to manual

2) Check if the system pressure 1,2 - 1,5 bar from the LCD Screen

3) Reset & Restart boiler

4) If problem persist Call for authorised service

E 03

High water pressure in the 

system

Boiler does not work, E03 error 

code flashing on the screen

> High Water pressure in the

boiler ( > 2,8 bar )

1) First check the filling tap of the boiler and make sure it is 

closed.

2) During boiler operation, the safety valve may continue to drain 

water so make sure that it is connected to a drain line. 

3) If your plumbing line has a drain cock; first turn the boiler off 

and let the pressure drop to 1-1.5 bar, then switch it on again.

4) If the pressure increase occurs again, call an authorised 

service.

E 05

Central heating FLOW 

temperature sensor faulty

Boiler does not work, E05 error 

code flashing on the screen

> Central heating FLOW 

temperature sensor faulty

1) Reset & Restart the boiler

2) Call for authorised service if problem persists

E 06

No ignition

Boiler does not work, E06 

error code flashing on the 

screen

> Gas supply failure

1) Reset & Restart the boiler

2) Check boiler central heating valves are open if they are closed 

open all

3) Check all radiator valves are open if they are closed. Minimum 

3 meters of radiator must be open

4) RESET boiler and check if problem is resolved.

5) Call for authorised service

E 07

Safety thermostat intervention Boiler does not work, E07 error 

code flashing on the screen

> Lack of water in the system

> Pump blockage

> Pump failure

> Pump harness

> Installation blockage

1) RESET boiler check if problem is resolved

2) Check boiler central heating valves are open if they are closed 

open all

3) Check all radiator valves are open if they are closed. Minimum 

3 meters of radiator must be open

4) RESET boiler and check if problem is resolved

5) Call for authorised service

E 08

Flame circuit failure

False flame signal from 

combustion or electrode

> Condensate Syphon blocked

> Electronic board

1) Call for authorised service

E 09

No water circulation

in the system

Boiler does not work, E09 

error code flashing on the 

screen

> Lack of water in the system

> Pump blockage

> Pump failure

> Pump harness

> Installation blockage

1) RESET boiler at first check if problem is resolved.

2) Check boiler central heating valves are open if they are closed 

open all

3) Check all radiator valves are open if they are closed. Minimum 

3 meters of radiator must be open

4) RESET boiler and check if problem is resolved

5) Call for authorised service

E 11

Gas valve modulator

disconnected

Boiler does not work, E11 error 

code flashing on the screen

> Gas valve harness

1) Call for authorised service

2) Check gas valve between board and gas valve

E 13

Exhaust temperature probe 

over-temperature alarm

Boiler does not work, E13 error 

code flashing on the screen

> Over temperature flue gas 

outlet

value > 105 C°

1) Call for authorised service

E 14

Exhaust ( FLUE )

temperature probe fault

Boiler does not work, E14 error 

code flashing on the screen

> Central heating FLUE 

temperature

sensor faulty

1) Reset & Restart boiler

2) Call for authorised service

E 15

Fan failure (feedback/supply)

Boiler does not work, E15 error 

code flashing on the screen

> Fan harness

1) Reset & Restart boiler

2) Call for authorised service

E 16

Central heating temperature 

RETURN sensor faulty

Boiler does not work, E16 error 

code flashing on the screen

> Central heating RETURN 

temperature sensor faulty

1) Reset & Restart boiler

2) Call for authorised service

E 17

Temperature difference 

between FLOW and LIMIT NTC 

(Double Heating Probe) faulty

FLOW and LIMIT sensor 

(DOUBLE NTC) malfunction

> FLOW and LIMIT Sensor ( 

double NTC ) faulty

1) Reset & Restart boiler

2) Call for authorised service

E 19

Water flow meter input 

reading

Lack of domestic heating 

water on request

Wrong parameters settled on 

TsP menu

1) Call for authorised service at first

2) Only authorised service must adjust TsP Parameter P01=0 with 

defalut value

E 20

CH vertemperature,

Temperature Central Heating > 

TSP 81 value °C

Boiler does not work, E81 error 

code flashing on the screen

> Lack of water on the system

> Pump blockage

> Pump failure

> Pump harness

> Installation blockage

1) RESET boiler at first check if problem is resolved.

2) Check boiler central heating valves are open if they are closed 

open all

3) Check all radiator valves are open if they are closed. Minimum 

3 meters of radiator must be open

4) RESET boiler and check if problem is resolve

5) Call for authorised service

Содержание EWA 2525C

Страница 1: ...CONDENSING COMBI BOILERS USER MANUAL EWA 2525C EWA 2530C...

Страница 2: ...ith limited mental and sensory capabilities or by persons who do not have enough experience and or knowledge unless they are supervised by a person who is responsible for their safety or they have bee...

Страница 3: ...of On Off Stand by and Summer Winter Modes 8 2 1 3 On Off Stand by Positions 8 2 1 4 Operation in Winter Mode 8 2 1 5 Operation in Summer Mode 9 2 1 6 Shutting off the Boiler 9 2 2 USE WITH ROOM THERM...

Страница 4: ...le The maintenance and repairs as the result of failure of the product within the warranty period due to material production and installation errors shall be performed as free of charge without claimi...

Страница 5: ...mbar G25 DE II 2L3P Natural Gas 25 mbar G25 NL II 2L3B P Natural Gas 25 mbar G25 NL II 2ELL3B P Natural Gas 20 mbar G25 DE I 3 Buthane Gas 28 30 mbar 37 mbar G30 BE CH CY CZ ES FR GB GR IE IT LT PT S...

Страница 6: ...ly at the gas meter or an appropriate emergency control valve Immediately evacuate the place Call the National Gas Emergency Service 0800111999 or in Ireland 1850 20 50 50 Do not make any intervention...

Страница 7: ...klet are strictly followed for safe and economical operation of the boiler Important Notes This appliance must not be operated without the casing correctly fitted and forming an adequate seal If the b...

Страница 8: ...the first time screen displays nG letter and then a number for instance 24 indicating kW power of the device and screenlight is closed Now combi is at STANDBY position The temperature value when elect...

Страница 9: ...60 C with the Domestic Hot Water temperature adjustment button 4 Screen light will be open during adjustment tap symbol and Domestic Hot Water temperature value will flash You can adjust the hot tap...

Страница 10: ...n Device installation shall only be performed by the Warmhaus Authorised Service The dual cable required for installation is supplied by the dealer consumer Maintenance and Service Life Warmhaus room...

Страница 11: ...r systems to operate at high temperatures as standard P24 Child Protection This feature is disabled as default factory setting 0 Child Protection key lock is enabled when parameter is adjusted to 1 Ke...

Страница 12: ...stion or electrode Condensate Syphon blocked Electronic board 1 Call for authorised service E 09 No water circulation in the system Boiler does not work E09 error code flashing on the screen Lack of w...

Страница 13: ...mmunication error Boiler does not work E43 error code flashing on the screen after 1 minute of communication error Opentherm line disconnected 1 Remove energy from boiler and re energize E43 will be r...

Страница 14: ...disconnections Gas valve failure 1 Call for authorised service E 88 Fault of electronic gas valve managing circuit Boiler does not work E88 error code flashing on the screen Cabling disconnections Ga...

Страница 15: ...ectrode Electrode position Combustion calibration 1 Call for authorised service E 96 Flue or air suction way blockage Boiler does not work E96 error code flashing on the screen Blockage in flue Blocka...

Страница 16: ...and also you can acquire approximately 6 power saving with every degree of temperature decrease Ventilation Do not leave windows slightly open for ventilating room rooms In such case continuous heat l...

Страница 17: ...oduct information listed elsewhere may result in different test conditions Only the data that is contained in this product information is applicable and valid Electricity Fuel HANDING OVER After compl...

Страница 18: ...fuel consumption AFC GJ 11 18 11 18 Condensing boiler Yes Yes Yes Yes Low temperature boiler Yes Yes Yes Yes Combi Boilernation boiler Yes Yes Yes Yes B1 Boiler No No No No Room boiler with combi boil...

Страница 19: ...19 warmhaus co uk...

Страница 20: ...act Cadent s Plant Protection team Cadent provide first line support for our assets Gas Emergencies If you smell gas or have accidentally hit the NTS pipeline please call us urgently 0800 111 999 Elec...

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