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What to do if?
ENG
7. What to do if?
Problem
Possible causes
Remedy
The connected lumi-
naire is not lit.
Device or luminaire
not connected.
X
Connect the device and the lumi-
naire, see chapter 4 “Connection”,
Wrong switching
state.
LTS/ST
X
Tap the button.
LDS/ST
X
Set the distance sensor–object
correctly, see section “Setting
X
Set the switching logic correctly,
see section “Setting the switch-
Device is defective.
X
Contact our service team.
Luminaire is defec-
tive.
X
Contact our service team.
The connected lumi-
naire does not indi-
cate the desired
dimming level or col-
our.
Wrong mode set.
LTS/ST
X
Set the mode correctly, see chap-
ter 5.2 “Setting the mode”, page
28.
Wrong luminaire
model set.
LDS/ST
X
Set the luminaire model correctly,