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Transfer a Call

There are three options of how to transfer a phone call.
 - CONSULTIVE: Speak with the requested party before transferring 
 

 

1.  Select

 Transfer

 

 

 

2.  Enter the Extension or phone number (do not use one-touch buttons) 

 

 

3.  Select 

Call 

 

 

4.  After speaking with the dialed party, select 

Transfer

 

- BLIND: Transfer the call directly to the requested party, Caller ID will show 

 

 

1.  Select 

Transfer

 

 

 

2.  Enter the Extension or phone number 

 

 

3.  Press

 B Transfer

 - 

VOICEMAIL: Transfer the call directly to the requested party’s voicemail 

 

 

1.  Select 

Transfer

 

 

 

2.  Enter *15 + the Extension or phone number 

 

 

3.  Select 

Send

Call History

To check your call history on your desk phone, select the History key:
 

- Navigate between All calls, Missed calls, Placed calls, Received calls, and Forwarded calls

* To view your call history in the CommPortal, please see the Call History topic in the CommPortal section.

Missed Call Notification

If you miss a phone call, a “# Missed Calls” notification message will appear on the top right corner of the 
screen on your desk phone.
 

- View Missed Calls 

 

 

1.  Select the down arrow of the circle navigation key 

 

 

* This will also remove the “# Missed Calls” notification message

* The “# Missed Calls” notification message can be disabled in the CommPortal. See the Missed Call 
Notification topic in the CommPortal section.

Содержание YEALINK

Страница 1: ...Hosted Phone System Guide YEALINK Admin Version 419 942 1111 wabash com 01292021...

Страница 2: ...Adjustments Auto Attendant Answer 8 Schedule Adjustments Live Answer 9 Speed Dials Short Codes 10 Voicemail Greeting 10 Voicemail Email Notification 10 Voicemail Message to Email 10 Using Your Phone...

Страница 3: ...2 Index Continued Troubleshooting Headset Noise 15 Reboot Phone 15 FAQs Call Ring Back 16 Dialing 911 15...

Страница 4: ...You must be logged in as the Administrator using https commportal wabash com bg There are two ways to add or change announcements recordings Using a Headset or Microphone 1 In the CommPortal select At...

Страница 5: ...follow these steps in the CommPortal 1 On the main screen under If there is no answer select the button next to Forward to another phone 2 Select another phone 3 Add the number you would like the cal...

Страница 6: ...the CommPortal select Groups 2 Within the group change your status to Login or Logout Users can see other users status on this screen Admin users can access all CommPortal user accounts to change thei...

Страница 7: ...em normally requires the caller to enter an additional digit for an outside line Under this law Wabash is subject to alert the front desk line that someone in the building facility has called 9 1 1 Th...

Страница 8: ...phone 1 At the bottom of the CommPortal page select Devices from the Personal Details column 2 A window will pop up with the devices you are able to edit Select set keys 3 Select the Edit button under...

Страница 9: ...Attendant 3 A new window will open 4 Select Schedule 5 Adjust the office hours To add the holidays select Special Days Below is the screen you will see The red indicates time when the phone will ring...

Страница 10: ...as an admin you will see this screen 2 Select Hunt Groups on the left side 3 Select Main Line 4 Select your number near the middle of the page 5 Select Open in a new window 6 Select Weekly Schedule Be...

Страница 11: ...f asked 5 Select save Voicemail greetings can also be setup and changed using your deskphone See the Voicemail Greeting topic in the Using Your Phone section Voicemail Email Notification To receive an...

Страница 12: ...phone sidecar Conference Call To make a conference call or add a person to your current call follow these steps 1 With one person on the line select Conference 2 Enter the extension or phone number t...

Страница 13: ...the Extension or phone number 3 Select Send Call History To check your call history on your desk phone select the History key Navigate between All calls Missed calls Placed calls Received calls and F...

Страница 14: ...pts 2 Dial the number you want to check the voicemail for 3 Enter your pin number Voicemail Greeting To set up your voicemail greeting follow these steps 1 On your desk phone dial 15 2 Dial your pin n...

Страница 15: ...Save 8 Turn on Speaker 9 Click Scan on Phone 10 Hold the Bluetooth Button down on Speaker until it announces Bluetooth Pairing 11 Click Connect 12 Exit to main screen 13 Click the Headset button when...

Страница 16: ...ix do the following Check to be sure the bottom dial is set to 2 or 3 Make sure the slide switch is on A Restart Phone If your phone needs to be rebooted follow these steps 1 Select the Menu button 2...

Страница 17: ...ing Back Do calls ring back after being on hold for a time They can We can set calls to ring back at your company s choice of length Dialing 911 How do I dial 911 in case of emergency To dial 911 simp...

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