9
Schedule Adjustments | Live Answer
(Admin Only)
To set or edit the time your phone rings or when the call is answered by the auto attendant (ie. for
changed office hours, holidays, etc.), follow these steps:
1. In the CommPortal, after logging in as an admin, you will see this screen:
2. Select Hunt Groups on the left side
3. Select Main Line
4. Select your number near the middle of the page
5. Select Open in a new window
6. Select Weekly Schedule
Below is the screen you will see. The purple indicates when the phone will ring in the office during the
selected hours. To add or remove, just select the time area. You can adjust the schedule by 15 minutes if
you select the zoom in button.