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There is
interference
during a
telephone
conversation.
My calls fade
out when
I am using
the cordless
handset.
The handset may be out of
range. Move it closer to the
telephone base.
If you subscribe to high-
speed Internet service (DSL
- digital subscriber line)
through your telephone
line, you must install a
DSL filter between the
telephone line cord
and the telephone wall
jack. The filter prevents
noise and caller ID
problems caused by DSL
interference. Contact your
DSL service provider for
more information about
DSL filters.
Appliances or other
cordless telephones
plugged into the same
circuit as the telephone
base can cause
interference. Try moving
the appliance or telephone
base to another outlet.
The location of your
telephone base can
impact the performance
of your cordless phone.
For better reception,
install the telephone base
in a centralized location
within your home or
office, away from walls
or other obstructions.
In many environments,
elevating the telephone
base improves overall
performance.
The telephone
does not
receive caller
ID or the
telephone does
not show caller
ID during call
waiting.
Caller ID is a subscription
service. You must subscribe
to this service from your
telephone service provider
for this feature to work on
your telephone.
Both your and the caller’s
telephone service
providers must use
equipment compatible
with the caller ID service.
The caller may not be
calling from an area which
supports caller ID.
The caller ID information
displays after the first or
second ring.
The display
shows
Out of
range or no pwr
at base
.
The handset may be out of
range. Move it closer to the
telephone base.
Make sure the power cord
is securely plugged into
the telephone base. Use
a working electrical outlet
not controlled by a wall
switch.
I cannot hear
any instruction
from the
handset when
I try to record,
play or delete
my own
announcement.
The handset does not
have a speakerphone.
When recording, playing
or deleting your own
announcement, the
instructions are announced
through the handset
receiver. Make sure you
place the handset receiver
close to your ear.
The outgoing
announcement
is not clear.
When recording the
announcement, make sure
you speak in a normal
tone of voice towards
the microphone of the
handset.
Make sure there is no
background noise when
recording.
The answering
system does
not record
messages.
Make sure the answering
system is on. When the
answering system is on,
ANS ON
should display
on the handset and the
telephone base.
When the answering
machine memory is full,
it does not record new
messages until some old
messages are deleted.
If you subscribe to
voicemail service, change
the number of rings
so that your answering
system answers before
your voicemail service
answers. To determine how
many rings activate your
voicemail service, contact
your telephone service
provider.
The messages
on the
answering
system are very
difficult to hear.
Press
VOL+
on the handset
or
/VOLUME
on the
telephone base to increase
the listening volume.
The answering
system does
not announce
the correct day
of the week
for recorded
messages time
stamp.
Make sure you have set
the date and time. See
Configure your telephone
section.
The messages
on the
answering
system are
incomplete.
If a caller leaves a very long
message, part of it may be
lost when the answering
system disconnects the call
after the preset recording
time.
If the memory on the
answering system
becomes full during a
message, the answering
system stops recording and
disconnects the call.
If the caller’s voice is very
soft, the answering system
may stop recording and
disconnect the call.
The answering
system does
not respond
to remote
commands.
Make sure you enter the
correct remote access
code.
Make sure you are
calling from a touch-tone
telephone. When dialing
a number, there should be
tones. If there are clicks,
then it is not a touch-tone
telephone and cannot
activate the answering
system.
The answering system
may not detect the
remote access code when
your announcement is
playing. Wait until the
announcement is over
before entering the code.
I subscribe to a
nontraditional
telephone
service that uses
my computer
to establish
connections,
and my
telephone
doesn’t work.
Make sure your computer
is powered on, and
your Internet is working
properly.
Make sure to plug your
USB telephone adapter
into a dedicated USB port
on your computer. Do not
plug into a multiple port
USB hub (USB splitter) that
is not powered.
In a few rare instances, the
USB port on your computer
may not have enough
power. In these instances,
try using a USB hub with
its own external power
supply.
If you are using a firewall, it
may prevent access to your
nontraditional telephone
service. Contact your
service provider for more
information.
I accidentally
set my LCD
language to
Spanish or
French, and I
don’t know how
to change it
back to English.
While the handset is not in
use, press
MENU
and then
enter
364#
to change
the handset LCD language
back to English.
