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I hear other
calls when
using the
telephone.
Disconnect the telephone
base from the telephone
wall jack. Plug in a
different telephone. If you
still hear other calls, the
problem is probably in
the wiring or telephone
service. Contact your
telephone service
provider.
There is
interference
during a
telephone
conversation.
My calls fade
out when
I am using
the cordless
handset.
The handset may be out
of range. Move it closer to
the telephone base.
If you subscribe to
high-speed Internet
service (DSL - digital
subscriber line) through
your telephone line, you
must install a DSL filter
between the telephone
line cord and the
telephone wall jack. The
filter prevents noise and
caller ID problems caused
by DSL interference.
Contact your DSL
service provider for more
information about DSL
filters.
Appliances or other
cordless telephones
plugged into the
same circuit as the
telephone base can
cause interference. Try
moving the appliance or
telephone base to another
outlet.
The location of your
telephone base can
impact the performance
of your cordless phone.
For better reception,
install the telephone base
in a centralized location
within your home or
office, away from walls
or other obstructions.
In many environments,
elevating the telephone
base improves overall
performance.
The telephone
does not
receive caller
ID or the
telephone does
not show caller
ID during call
waiting.
Caller ID is a subscription
service. You must
subscribe to this service
from your telephone
service provider for this
feature to work on your
telephone.
Both your and the
caller’s telephone service
providers must use
equipment compatible
with the caller ID service.
The caller may not be
calling from an area which
supports caller ID.
The caller ID information
displays after the first or
second ring.
The display
shows
Out of
range or no
pwr at base
.
The handset may be out
of range. Move it closer to
the telephone base.
Make sure the power cord
is securely plugged into
the telephone base. Use
a working electrical outlet
not controlled by a wall
switch.
I cannot hear
any instruction
from the
handset when
I try to record,
play or delete
my own
announcement.
The handset does not
have a speakerphone.
When recording,
playing or deleting your
own announcement,
the instructions are
announced through
the handset receiver.
Make sure you place the
handset receiver close to
your ear.
The outgoing
announcement
is not clear.
When recording the
announcement, make
sure you speak in a
normal tone of voice
towards the microphone
of the handset.
Make sure there is no
background noise when
recording.