Custard stored in cabinet too warm:
1) Refer to operating manual for proper temperature settings. After adjusting temperature
allow cabinet to run for 1 hour before any change in product or temperature.
2) If light is not on when switch is on then need to check that dipping cabinet is still
plugged into outlet. If it is need to check main breaker for that particular outlet and reset
if tripped.
3) Check condenser coil (located inside cabinet, need to remove front or rear panel to
access) for dust build up. If dust is present use a soft brush or condenser coil cleaner and
remove dust build up. After cleaning condenser allow cabinet to run for 1 hour before
you will see any change in the product or temperature change on the display.
Dipping Cabinet not cooling at all:
1) Check and see if light is on by the switch. If no light on check that unit is plugged into
the wall and check that cord is not cut. Also need to check that the breaker for that outlet
has not tripped. If the breaker has tripped then reset and check dipping cabinet if it is
running.
2) Check condenser coil and make sure not plugged with dust, if it is need to clean and
try running again.
3) Refrigeration system not functioning correctly and need to contact service technician
at Ross Manufacturing for assistance.
*This is just a guideline to help you reduce the down time of the machine and for
having to try and schedule a service technician to look at your machine. If you need
any assistance with the machine after following this guideline call Ross
manufacturing and speak with a service technician before calling a local
refrigeration company. The Ross service technician will be able to help you further
and whether or not you need to have a local technician look at the machine. Ross
Manufacturing can be reached at our toll free # 1-888-339-4429, for after hour or
weekends a service technician can be reached by calling the toll free number, the
answering machine will direct you to a number of the service technician’s on call.
Revised 4-16-04
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