ous situations. A voice connection is estab-
lished with a public emergency call centre.
The call centre communicates in the lan-
guage of the country in which the vehicle is
located. In addition, legally required data rel-
evant for the emergency call are transmitted
automatically to the public emergency call
centre, such as the current vehicle position.
The legal basis for data processing by the le-
gally required eCall Emergency System corre-
sponds to the country-specific legislation
such as the EU Regulation 2015/758. Please
also observe the information on data storage
and services → page 366.
The required connection is established by
a factory-fitted control unit. Additional com-
ponents are required in order to ensure that
the function is still possible even after a seri-
ous accident, e.g. emergency call micro-
phone, emergency loudspeaker and an inte-
grated battery that is independent of the ve-
hicle electrical system.
Indicator lamp for the statutory eCall Emer-
gency System
There is an indicator lamp →
control. Depending on the operational status
of the emergency call system in the vehicle,
the indicator lamp lights up in different col-
ours and light sequences:
Indicator lamp does not light up:
emergency call is not available.
Indicator lamp flashes red for about
20 seconds after the ignition has been
switched on: emergency call is deacti-
vated.
Indicator lamp lights up red continu-
ously: system error. Emergency call is
restricted or not available.
Indicator lamp lights up green: emer-
gency call is available, system is ready
for operation in the vehicle.
Indicator lamp flashes green: emer-
gency call is active.
WARNING
The following conditions may limit or pre-
vent the execution of a manual or automat-
ic emergency call:
·
Your current emergency call location is
in an area with no or insufficient mobile
communications and GPS reception.
·
No 2G/3G mobile communications net-
work of telecommunication providers is
available in areas with sufficient mobile
communications and GPS reception.
·
The emergency call system is not availa-
ble in some countries.
·
The public emergency call centre is
technically not able to receive emergen-
cy call data.
·
The components in the vehicle required
for the manual or automatic emergency
call are damaged or do not have suffi-
cient electrical power.
·
The ignition of the vehicle is not switch-
ed on.
Initiating an emergency call manually
— Briefly press on the button cover
and
fold open the button cover.
— Press and hold the emergency call button
for several seconds. The
emergency call is now initiated and a voice
connection is established to the public
emergency call centre.
If you have accidentally pressed the emer-
gency call button, cancel the emergency call
immediately.
— Press the emergency call button again un-
til the indicator lamp lights up green con-
tinuously.
Automatic emergency call
An automatic emergency call is initiated only
when the ignition is switched on.
A connection to the public emergency call
centre is established when the airbags or belt
tensioners have been triggered. The auto-
matic emergency call cannot be cancelled by
70
Safety