There is a fault in range calculation. Go to
a qualified workshop.
Charging not possible or aborted
The charging process display on the charging
socket lights up red.
Before you visit a qualified workshop, you
can perform the following troubleshooting
measures:
— Reconnect the charging cable.
— OR: check whether the charging connector
is inserted correctly.
— OR: check whether a fault is indicated on
the charging station or, depending on
equipment, on the charging cable protec-
tion unit.
If the fault cannot be remedied, go to a quali-
fied workshop immediately.
Protective device of charging cable switches
off
If external devices with a separate power
connection are used on the vehicle simulta-
neously, e.g. refrigerator box, a fault may be
detected during the self-test of the protec-
tion unit.
— Observe the correct order. Always connect
the charging cable with the external pow-
er supply first and then with the charging
socket.
Charging time changes
During DC charging, the charging current is
automatically reduced to protect the high
voltage battery from overheating.
In the case of several successive rapid charg-
ing procedures, this leads to a temporary ex-
tension of the charging time.
Manually releasing the charg-
ing connector
Please refer to and at the start of
Requirements for release
✓
The charging connector has been plug-
ged in correctly → page 281 and not at
an angle.
✓
The vehicle is unlocked → page 73.
✓
The charging process has been comple-
ted or interrupted → page 279.
✓
When charging with alternating current
(AC), the setting
Automatically release connector
is activated in the charging settings
Manually release the charging connector if
the prerequisites are met and the charging
connector still cannot be removed → .
DANGER
If the charging connector remains locked
unexpectedly, the cause may be a fault in
the vehicle or the charging station. Live
contacts may become accessible as a result
of the manual unlocking procedure. In this
case, touching the contacts in the charging
socket will lead to burns, other injuries or
a fatal electric shock.
·
Never touch the contacts in the charging
socket or charging connector.
Only release the charging connector
manually in the event of a malfunction
on the vehicle.
Electrically releasing the charging connector
To avoid manually releasing the charging
connector in the luggage compartment, try
to release it electrically via the vehicle’s cen-
tral locking system → page 73.
— Unlock the vehicle three times in quick
succession.
— Remove the charging connector.
286
High-voltage battery