9
4.5
WHAT IF I NEED TO CALL AN ENGINEER
If you think your boiler may have developed a fault
please contact your installer or Vokera Customer
Services
0870 333 0220 (UK) or 05655057 (ROI)
have all your details to hand including full address
and postcode, relevant contact numbers and your
completed appliance log book.
WHAT IF...
4.1
WHAT IF I SUSPECT A GAS LEAK
If you suspect a gas leak, turn off the gas supply
at the gas meter, and contact your installer or local
gas supplier. If you require further advice please
contact your nearest Vokera office.
4.2
WHAT IF I HAVE FREQUENTLY TO TOP-UP
THE SYSTEM
If the system regularly requires topping-up, it may
be indicative of a leak. Please contact your in-
staller and ask him to inspect the system.
4.3
WHAT IF THE RESET LIGHT IS ON
f the reset light is on it indicates that the boiler has
failed to ignite or has overheated, when this
happens the boiler automatically shuts down and
requires to be reset manually (see 3.2).
4.4
WHAT IF THE APPLIANCE IS DUE ITS ANNUAL
SERVICE
Advice for tenants only
Your landlord should arrange for servicing.
Advice for homeowners
Please contact Vokera Customer Service
0870
333 0220 (UK) or 05655057 (ROI)
if you would
prefer a Vokera service engineer or agent to
service your appliance. Alternatively your local
CORGI registered engineer may be able to serv-
ice the appliance for you.
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