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Troubleshooting tips
Before you call for service
...
Troubleshooting Tips
Save time and money Review the cha rt on this page first and you may not need to call for service
!
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SAFETY NOTE
:
,
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Before investigating you must disconnect the power supply
WARNING!
Before rese tting, disconnect the power supply-please see SAFETY NOTE above. The overload control prevents
the motor fr om operating should overloading occur. This feature protects your hou se wiring and your dispo ser.
When overl oaded, the motor will stop automatically.
Pr oblem
Possible Causes
What To Do
If the leak is at the top, it may be
caused by
l. lmproper seating of sink
flange (gasket choice, putty or
tightening).
2. Support ring not tightened
properly
3. Defective cushion mount.
If the leak is at the discharge
elbow leak may be caused by
improper tightening of elbow
flange screws
:
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,
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Disposer leaks
Disposer does not start
Reset button has been tripped.
With the splash guard removed, check to see if
the turntable will move freely using a broom
handle. If the tu rntable moves freely, replace the
splash guard and check the reset button to see if
it has been tripped. The reset button is red and
located opposi te the discharge elbow, near the
bottom of the disposer. Push the button in until
it clicks and remains depressed. If the reset
button has not been tripped, check for a shorted
or broken wire connecting to the disposer.
Check the elec trical power switch, fuse box or
circuit breaker. If wiring and electrical
components ar e intact, the unit may have
internal problems that require service or
replacement.
Turntable cannot rotate.
If the tur ntable does not turn freely, check for an
object lodged between the turntable and the
grind ring. Dislodge the object by moving the
turntable with a broom handle. Then remove the
object. If no foreign object is present, there may
be internal problems.
Loud n oises other than
those d uring grinding
of bones and fruit pits
(
)
Silverware bottle cap or other
foreign object has fallen into the
disposer
,
.
Remove the splash guard and remove the object
with long handled tongs Replace the splash
guard
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Reset
Button
Remove
Splash Guard
Turntable
