8
ACD/UCD
2.
Press [ ] to scroll up to the next ACD Group.
If more than eight members are in the ACD group, the next
depression of the [ ] displays the additional members,
3.
Press [#] to scroll down to the previous ACD Group.
To return to an idle display, the Supervisor/Agent station must go
on-hook.
ACD Overflow Available/Unavailable
To place a station in Available Mode:
Dial [578] on the dial pad to start receiving ACD calls,
-or-
Press the
preprogrammed
AVAILABLE/UNAVAILABLE button.
To place a station in Unavailable Mode:
Dial [578] on the dial pad to block incoming ACD calls,
-or-
Press the
preprogrammed
AVAILABLE/UNAVAILABLE button.
ACD Login/Logout
To log into an ACD Primary Group:
1.
Dial LOGIN CODE [572] on the dial pad, followed by the desired ACD
group number (5XX),
-or-
2.
Enter your four-digit AGENT ID code (0000-9999).
The LOGIN flexible button LED will light steady and a confirmation
tone will sound to verify the login process.
The ON/OFF LED (SPEAKER button LED on IP Phone) will
extinguish if the login sequence was started in the handsfree
mode.
The ACD Agent Login LED will only light for the ACD group that
is assigned to that button.
Содержание XTS Station
Страница 1: ...Vodavi Telephone Systems Station User Guide January 2005 Issue 2 0 P N 3152 00...
Страница 10: ...viii Station User Guide 8 Button Executive Telephone 11 12 2 3 4 6 5 7 9 8 13 10 1...
Страница 12: ...x Station User Guide 8 Button Enhanced Telephone Non Display 2 1 4 3 5 6 9 10 7 8...
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