6 ··· Vocera User Guide
• If the Genie asks you a question that requires a yes or no response,
you can press the Call button to answer “yes.”
• If you are on a call and you hear a Call Waiting tone, press the Call
button to put the current call on hold and connect to the new call.
To disconnect from the second call and return to the call on hold,
press the Call button again.
Hold/DND Button
The Hold/DND button places calls on hold and puts the badge in Do Not
Disturb (DND) mode:
• To hold a call, press the Hold/DND button while the call is in
progress. To release the hold, press the button again.
While a call is on hold, you can press the Call button to summon
the Genie. When the Genie answers, you can call another badge
user, check for new messages, or issue any other command. Once
the command has been carried out and the operation is finished,
the Genie automatically reconnects you with the person on hold.
• To put the badge in Do Not Disturb mode, press the Hold/DND but-
ton when no call is in progress. Callers are told that you are unavail-
able, and they are invited to leave a message, or else their call is
forwarded to another destination if forwarding is active for your
badge. (See
A small yellow indicator light on the Hold/DND button blinks when the
badge is in Hold or Do Not Disturb mode.
The Hold/DND button also has these other uses:
• Press the Hold/DND button to cancel a command. For example, if
you are calling someone, leaving a message, or recording your
name and you change your mind, press Hold/DND to cancel the
action.
• If the Genie asks you a question that requires a yes or no response,
press the Hold/DND button to answer “no.” (To answer “yes,” use
the Call button.)
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