Basic Calling ··· 15
Calling Groups
The system administrator may create groups of badge users and provide
a list of groups for you to use in commands. When you call a group, you
are actually calling an available member of that group, not everyone in
the group. The Vocera server determines which member to call first,
based on an option the system administrator has chosen.
To begin a call to a group
1.
Press the Call button.
2.
Wait for the Genie to answer.
3.
Tell the Genie to “Call
the Group’s name
.”
The Vocera server searches for an available member of the group. If no
one in the group is available, you will either be prompted to leave a
message (which will be sent to all members of the group) or your call
will be forwarded, depending on the way the system administrator has
set up the group.
Training the Genie
If you find that the Genie has difficulty understanding you when you say
the name of an individual, group, or location, or if you simply want to
call someone by a nickname, you can train the Genie to recognize the
name as you say it, rather than the formal or official way.
To train the Genie:
1.
Press the Call button, wait for the Genie to answer, and then say
“Learn a name.”
2.
When prompted,
spell
the name of the individual or group.
3.
When prompted, say the name (or nickname) of the individual or
group.
Action
Recommended Voice
Commands
(examples in italics)
Alternative Forms
Call a group
member
Call
Tech Support.
Find
Tech Support.
Get me
Tech Support.
Contact
Tech Support.
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