22 ··· Vocera User Guide
Forwarding Calls
When you cannot answer a call for any reason, or when you block all
calls or put your badge in Do Not Disturb mode, your caller is usually
prompted to leave a message. As an alternative, you can instruct the
Genie to forward your unanswered calls to another badge user or to a
group (the Genie will know which member of that group to try first).
When you tell the Genie to forward your calls, you will be prompted to
choose the conditions under which calls are forwarded. The choices are:
•
All
— Your badge does not play a ring tone when you a receive a
call, and every call is forwarded to the user or group you specified.
•
Unanswered
— Your badge will still receive calls. Only the badge
calls that you do not answer will be forwarded according to your
instructions.
•
Offline
— Calls are forwarded when you are logged out or when
your badge is out of range of the wireless network.
When you forward calls to a group, each call is handled as though the
person calling you called the group, instead. (See
The following table summarizes the commands for forwarding your calls
to a user or group:
*Requires special permission from the system administrator.
Action
Recommended Voice
Commands
(examples in italics)
Alternative Forms
Forwarding
calls to another
badge user or
to a group.*
Forward all calls to
John
Smith
.
Forward all calls to
Tech
Support
.
Forward my calls to
John
Smith
.
Forward my calls to
Tech
Support
.
Stop forward-
ing (and accept
calls on your
badge again).*
Stop forwarding.
Stop forwarding my calls.
Содержание B1000
Страница 1: ...Vocera User Guide ...
Страница 8: ...viii Vocera User Guide ...
Страница 66: ...56 Vocera User Guide ...