ViVOpay 8850 User Guide
17
Troubleshooting and Maintenance
1.
Press
5
on the
ViVOpay AR Diagnostics
screen. The
LED Test
screen is displayed.
2.
Press
Enter
if all four LEDs flash on and off in sequence otherwise, press
X
to indicate
that the LEDs did not flash. The ViVOpay AR Diagnostics screen appears.
Buzzer Test
This test asks you to verify that the buzzer is audible. The results will be displayed on the LCD.
1.
Press
6
on the
ViVOpay AR Diagnostics
screen. The
Buzzer Test
screen is displayed.
2.
Listen for the tones and make sure they ramp up and then down.
3.
Press
Enter
if you hear the tones otherwise press
X
to indicate that the tones did not ramp
up and down.
Magstripe Test
This test asks you to swipe a magstripe card through the slot at the top of the ViVOpay 8850 and
displays the tracks read correctly. The results will be displayed on the LCD.
1.
Press
7
on the
ViVOpay AR Diagnostics
screen. The
Magstripe Test
screen is
displayed.
LED Test
Press Enter if all 4 LEDs are
turned On and OFF, press X
if not
Buzzer Test
Press Enter if you hear tones
ramp up then down, press X if
not
Magstripe Test
Swipe any Magstripe
card
