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If your camera cannot operate normally, see the additional frequently encountered technical
problems and solutions listed below. If the problem persists, contact your nearest service center
or technical support.
Problem
Cause
Solution
The camera
cannot power
on.
There is no battery or the
batteries are not inserted
correctly.
Insert the batteries correctly.
The batteries have no power.
Replace the batteries.
The battery
power is
draining
quickly.
The external temperature is
extremely low.
--
Many shots are being captured
in dark places, requiring a
flash.
--
The batteries or
camera is
warm.
The camera or flash was used
continuously over a long period
of time.
--
The LCD
screen is black.
The lens cover is on.
Remove the lens cover.
No image is
displayed on
the screen and
the camera
beeped three
times.
The lens cover is on.
Remove the lens cover.
I cannot adjust
the flash mode.
The flash is closed.
Open the flash.
The flash does
not fire.
The camera flash is turned off.
Set the flash to Auto Flash.
The light source is
sufficient.
--
Even though the
flash fired, the
image is dark.
The distance to the subject is
greater than the flash's effective
range.
Get closer to the subject and shoot.
The image is
too bright or
too dark.
The exposure is excessive or
inadequate.
Reset exposure compensation.
I cannot format a
memory card.
The memory card is write-
protected.
Remove the write protection.
End of the memory card life.
Insert a new memory card.
