4
IMPORTANT NOTICE ABOUT LEAKING BOTTLES
If you find that your dispenser is leaking, check the water bottle first!
Almost all 3 and 5 gallon water bottles are recycled and handled extensively during cleaning, filling,
and shipping. As a result they are very prone to developing pin holes or small cracks that can cause an
overflow (or leak) when placed on top of a water dispenser.
In almost all cases, there is nothing wrong with your water dispenser. If you
are experiencing a leak, this simple test will allow you to determine whether
your water bottle or dispenser is the source of the problem.
1.
Unplug the unit, turn off the power switch and remove the water bottle.
2. a)
Remove the bottle support collar and check the water level inside
the reservoir – it should be at roughly three-quarters full.
b)
Please add or drain a few glasses of water to achieve the required
fill level. Water level should be approximately 3/4” – 1” BELOW
VENT TUBE.
3.
Let the water sit for approximately 2 hours. If the dispenser does not
leak, it is the bottle that is leaking due to a small crack or pinhole.
Please contact your water supplier for a replacement bottle.
Please visit us at www.greenwayhp.com for water dispenser
accessories and helpful use and care tips.
Vent Tube
Water Level
Dispensing Room and Cold Water
Place a glass under the spigot. For cold water, press the button until the desired amount of
water is dispensed. To dispense room temperature water, press the button downward until the
desired amount of water is dispensed. IMPORTANT: Do not press the Insta-HOT feature for room
temperature water. It will activate the hot water tank and dispense steaming hot water after
approximately 3 minutes. For hot water, see Dispensing Hot Water (pg. 5).
Adjusting the Temperature (Cold water only)
By turning the thermostat at the back of the unit, the temperature can be
adjusted. Turn the dial clockwise between the min (cool) and max (colder)
levels until the desired temperature is reached.
If the water dispenser is not dispensing water, there could be a possible ice build
up due to the thermostat being set too cold. If this happens, unplug the dispenser
overnight and then reset. Set thermostat to MIN, slowly increasing based on your
use and need for cold water.
Min
Max
Med
1.
2.a
2.b
