16. GUARANTEE
Subject to the conditions listed below, Vitalograph Ltd. and its associated companies, (hereinafter called
the Company) guarantee to repair or at its option replace any component thereof, which, in the opinion
of the Company is faulty or below standard as a result of inferior workmanship or materials.
The conditions of this Guarantee are:
This Guarantee shall only apply to hardware defects which are notified to the Company or to
its accredited distributor within 1 year of the date of purchase of the equipment, unless
otherwise agreed in writing by the Company.
Software (meaning computer software, or user installable modules) is guaranteed for 90 days
from the date of purchase.
The Company warrants that the software when correctly used in conjunction with the
hardware will perform in the manner described in the Company's literature and user manuals.
The Company undertakes to rectify at no expense to the customer any software failure
notified within the period stated above, provided that the failure can be recreated and the
software has been installed and used in accordance with the user manual. Notwithstanding
this clause, the software is not warranted to be free of errors.
This Guarantee does not cover any faults caused by accident, misuse, neglect, tampering
with the equipment, use of consumable items or parts not approved by the Company, or any
attempt at adjustment or repair other than by personnel accredited by the Company, nor does
it cover reinstatement of any configuration changes caused by the installation of any
software.
If a defect occurs please contact the supplier from it was purchased for advice. The Company
does not authorize any person to create for it any other obligation or liability in connection
with Vitalograph® equipment.
This Guarantee is not transferable and no person, firm or company has any authority to vary
the terms or conditions of this guarantee.
To the maximum extent permitted by law, the Company does not accept liability for any
consequential damages arising out of the use of, or inability to use any Vitalograph®
equipment.
This Guarantee is offered as an additional benefit to the Consumer's statutory rights and
does not affect these rights in any way.
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