Visual Circuits ReelTime 4, Руководство пользователя

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Contacting Visual Circuits Corporation
48
What You Can Expect When You
Call
As a Value Added Reseller or Distributor, you may contact Visual
Circuits technical support. Your call will be handled in the
following manner:
1. A technical support representative will record several pieces of
information (see What You Should Have Ready When You Call,
above).
2. The representative will attempt to resolve your problem.
3. If your problem is too complex to be resolved during your
initial conversation, the representative will arrange for you to
be called back at a later time. You will receive an inquiry
number that you can use to refer to your problem in the future.
Technical Support Contact
Information for the Value Added
Reseller (VAR) or Distributor Only
The e-mail address for Visual Circuits technical support is:
❏
techsupport@visualcircuits.com
The telephone numbers for Visual Circuits technical support are:
❏
In the United States, 1-800-250-5533
❏
Outside of the United States, 763-571-7588
NOTE
After regular business hours, the technical
support representative will always arrange for
you to be called back the next business day if
your problem is unresolved.