18
FHR-35 Robotic Pan and T
ilt Head
Troubleshooting
Fault
Check
Action
Power supplied, but the camera cradle
is not moving.
Check that the tilt lock is disengaged.
See
Locking/Unlocking the Camera
Cradle
on page 9.
Head not operating.
Check that the power switch is ON.
See
Powering Up
on page 15.
Ensure that the power and Ethernet
cables are connected and secure.
See
Electrical Connections
on page 14.
Check mains power supply to head.
Check that power is being supplied from
the pedestal, height drive or studio
supply.
Check the head fuse and replace as
necessary.
See
Changing the Fuse
on page 16.
If the fuse continually blows, contact your
nearest Service Centre.
Camera and payload moving too far on
the pan and/or tilt axis.
Check the settings of the soft limits.
Refer to the
ICE Tool Configuration
Guide
(publication no. V4096-4985) for
details.
Intermittent or no communications,
Check Ethernet cable.
Check the Ethernet cable is CAT5E FTP.
If possible, try using another Ethernet
cable, as this one may be damaged.
Refer to the
ICE Tool Configuration
Guide
(publication no. V4096-4985) for
details on configuring Ethernet.
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