20
EN
Problem
Cause
Solution
The automation system does
not work
No mains supply
Check the power line switch
Blown fuses
Replace the fuses with others of the same value
Control and safety inputs not working
Check the diagnosis leds (DL3, DL5 and DL6 must
be on)
It is not possible to save the re-
mote controls
Batteries of the remote control dis-
charged
Replace the remote control batteries
Remote control not compatible with the
first one saved
The first saved remote control configures the control
unit to save only rolling-code remote controls or only
hard coded remote controls.
Memory saturation reached (integrated
receiver memory 200 bi-channel re-
mote controls max)
Delete at least one remote control or add an exter-
nal receiver
The roller door does not open
completely
Insufficient working time
Increase the time with the trimmer TR2 WORK
The roller door does not accept
the opening command
Incorrect SAF2 input setting or safety
device tests active with conventional
safety device wiring
Check DIP8
(OFF = NC contact, ON = balanced 8.2 KΩ)
Check DIP7 (ON = safety device test on opening
on, OFF = safety device test on opening off)
The roller door does not accept
the closing command
Incorrect SAF1 input setting or safety
device tests active with conventional
safety device wiring
Check DIP8
(OFF = NC contact, ON = balanced 8.2 KΩ)
Check DIP6 (ON = safety device test on closing on,
OFF = safety device test on closing off)
12. Troubleshooting:
