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PROFESSIONAL SERIES OUTDOOR GAS WOK/COOKER WARRANTY
TWO YEAR FULL WARRANTY
Outdoor gas wok/cooker and all of their component parts, except as detailed below*, are warranted to be free from defective materials
or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase or closing date for new
construction, whichever period is longer.. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any part which fails or is
found to be defective during the warranty period.
*
FULL NINETY (90) DAY COSMETIC WARRANTY:
Decorative items are warranted to be free from defective materials or
workmanship (such as scratches on stainless steel, porcelain blemishes, etc.) for a period of ninety (90) days from the date of original
retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF
ORIGINAL RETAIL PURCHASE. Viking Range, LLC uses the most up-to-date processes and best materials available to produce all
finishes. However, slight color variation may be noticed because of the inherent differences in porcelain parts as well as differences in
lighting, product locations, and other factors. Therefore, this warranty does not apply to variations attributable to such factors.
*
FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS:
This full warranty applies to applications
where use of the product extends beyond normal residential use, but the warranty period for products used in such
applications is ninety (90) days. Examples of applications covered by this warranty are bed and breakfasts, fire stations,
private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components and accessories are
warranted to be free from defective material or workmanship for a period of ninety (90) days from the date of original retail
purchase. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations
and institutional food service locations.
FIVE YEAR LIMITED WARRANTY
Any burner assemblies which fails due to defective materials or workmanship in normal household use during the second through fifth
year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other
costs, including labor. Corrosion, scratching, and discoloration due to improper use and care of the outdoor product is excluded from this
warranty.
LIFETIME LIMITED WARRANTY
During the life of the product, any stainless steel parts found to be defective in material or workmanship will be repaired or replaced, free
of charge for the part itself, with the owner paying all other costs, including labor. This warranty excludes surface corrosion or rust,
scratches, discoloration, water or atmospheric conditions, or cleaning practices which are part of normal residential use.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during
the term of the warranty.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product
during the term of the warranty and applies to products purchased and located in the United States and Canada. Products must
be purchased in the country where service is requested. If the product or one of its component parts contains a defect or
malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or
malfunction, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement
of a component part includes its free installation, except as specified under the limited warranty. Under the terms of this warranty,
service must be performed by a factory authorized Viking Range, LLC service agent or representative. Service will be provided
during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase
upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a
condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking Range, LLC can contact
you should any question of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY:
This warranty shall not apply to damage resulting from abuse, failure to
provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the
product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the product by
anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not apply to commercial
usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE
THE REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER
ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE.
Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you.
ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS
PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN
LIMITED WARRANTIES SET FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street,
Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing date
for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range, LLC.
IMPORTANT:
Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
Warranty
