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PRODUCT MANUAL

Designed, Manufactured and Supported in the USA

C O M M U N I C A T I O N   &   S E C U R I T Y   S O L U T I O N S

E-10/20/30/32-IP

VoIP Entry Phones

September 21, 2015

        VIKING

Features

Applications

Specifications

www.vikingelectronics.com

Information: (715) 386-8861

VoIP Entry Phones

•  Self diagnostic reports via email 

(testing com, mic, speaker & switch)

•  Automatic polling and programming software included
•  2 Amp relay contacts for door/gate or SL-2 strobe light control
•  Blue “Call Connected” LED indicator (E-30/E-32-IP only)
•  SIP compliant 

(see pg 2 for list of compatible IP-PBX phone systems)

•  PoE powered (class 1, <4 watts)
•  Automatic Noise Canceling (ANC) feature for proper operation in noisy environments
•  VoIP eliminates the need for “Push to Talk” mode
•  Network downloadable firmware

•   T-10 Torx security screws for added security
•  Handsfree operation
•  Marine grade 316 stainless steel prevents corrosion on the stainless steel models
•  Laser etched graphics on stainless steel models
•  Programmable to dial up to 5 numbers on busy or ring no answer
•  Cycles through backup phone numbers on busy or no-answer
•  Optional Enhanced Weather Protection (EWP), EWP products are designed to meet IP66

Ingress Protection Rating, see 

DOD# 859

•  Hangs up on busy signal, time-out or touch tone command
•  Remotely programmable 
•  Extended temperature range (-40°F to 140°F)
• 3 different chassis or board only available 
•  Volume adjustments for microphone and speaker
•  

E-10-IP

and 

E-30-IP

are flush mountable using the included rough-in box or can be surface

mounted using an optional 

VE-5x5

Surface Mount Box (

DOD# 424

)

•  

E-32-IP

flush mounts in a standard double gang electrical          box (not included)     or can be surface

mounted using an optional 

VE-5x5

Surface Mount Box (

DOD# 424

)

•  Optional 

PB-100

Polling System available (

DOD# 232

)

•  Optional 

SL-2

or 

BLK-4-EWP

strobe light kit available (

DOD# 242/653

)

Power:  

PoE class 1 (<4 watts)

Dimensions: 

See Installation and Specifications

Operating Temperature: 

-40° C to 60° C (-40°F to 140°F)

Humidity - Standard Products:

5% to 95% non-condensing

Humidity - EWP Products:

Up to 100%

Audio Codecs: 

G711u, G711a, G722

Network Compliance: 

IEEE 802.3 af PoE, SIP 2.0 RFC3261,

100BASE-TX with auto cross over

Connections: 

(1) RJ45 10/100 Base-T, (3) gel-filled butt con-

nectors

Installation requires the assistance of a Network Administrator / IT Technician.

!

The 

E-10/20/30/32-IP

VoIP Entry Phones are designed to provide quick

and reliable handsfree communication for SIP VoIP phone systems     with
PoE.  The 

E-10/20/30/32-IP

entry phones can be programmed from any

Touch Tone phone or PC on the same LAN. The Entry phones can dial
up to 5 programmable numbers. 

The 

E-30/32-IP

entry phones will flash the “Call” LED during dialing and

automatically light the LED when the call is answered. All programming
parameters, including phone numbers and location numbers, are stored
in non-volatile memory, requiring no batteries.  All units are PoE powered.

For outdoor installations where the unit is exposed to precipitation or con-
densation, the 

E-10/20/30/32-IP 

Entry phones are available with En-

hanced Weather Protection (

EWP

).  EWP products feature foam rubber

gaskets and boots, sealed connections, gel-filled butt connectors, as well
as urethane or thermal plastic potted circuit boards. For more information,
see

DOD# 859

.

E-10-IP/E-10-IP-EWP

Flush Mount Black

Powder Painted Aluminum

E-20-IP/E-20-IP-EWP

Surface Mount Light Grey
UV Stable Plastic Chassis

E-32-IP/E-32-IP-EWP

Flush Mount in a standard

double gang electrical box

Brushed 316 Stainless Steel 

•  Gate Entrance
•  Parking ramps/lots
•  ATM machines
•  Medical centers
•  Lobbies

•  Entryways
•  Stadiums
•  Convention centers
•  Public access areas

E-30-IP/E-30-IP-EWP

Flush Mount Brushed 316 Stain-

less Steel shown in optional

VE-5x5 Surface Mount Box

Содержание E-10-IP

Страница 1: ...vailable DOD 232 Optional SL 2 or BLK 4 EWP strobe light kit available DOD 242 653 Power PoE class 1 4 watts Dimensions See Installation and Specifications Operating Temperature 40 C to 60 C 40 F to 140 F Humidity Standard Products 5 to 95 non condensing Humidity EWP Products Up to 100 Audio Codecs G711u G711a G722 Network Compliance IEEE 802 3 af PoE SIP 2 0 RFC3261 100BASE TX with auto cross ove...

Страница 2: ...rvice Provider 3COM VCX X 3CX X Aastra X Asterisk X Atcom X Avaya IP Office X BlueBox X Brekeke X Callcentric X Cisco Unified Communications Manager CUCM X X Cisco Unified Communications Manager Express CUCME X X Freeswitch X Grandstream X Interactive Intelligence X X iptel org X Kamailio X X MetaSwitch X X NEC X OfficeSIP X OpenSIPS X Panasonic with SIP Extension Card X Samsung Communications Man...

Страница 3: ...rt Protocol is an Internet protocol standard that specifies a way for programs to manage the real time transmission of multimedia data over either unicast or multicast network services Server A computer or device that fulfills requests from a client This could involve the server sending a particular file requested by the client Session Initiation Protocol SIP Is a signaling communications protocol...

Страница 4: ... Connect to your LAN via RJ45 plug and CAT5 or greater twisted pair wire Yellow Network Status LED Lights steady to indicate power and data link Blinks to indicate network activity Green Unit Status LED Rear PCB View of E 10 20 30 32 IP Entry Phone Red Red White White Power typically not required for gate controllers Doorstrike Magnetic Lock 120V AC Connect to Optional Doorstrike Mag Lock Gate Con...

Страница 5: ... included 5 0 Typical 2 0 2 x 0 43 slots for single gang box 4 0 2 x 0 43 slots for double gang box 1 0 74 diameter 3 0 3 3 3 0 2 1 Wall Stud Front View of Plastic Rough In Box included Wire knock out 2 Standard flat head dry wall sheet rock screws not included VIKING Call 4 0 38 diameter for gooseneck pedestal mounting Peel paper liner and adhere gasket to back of panel centering over mounting ho...

Страница 6: ... 5x5 Surface Mount Box with black satin powder paint finish not included DOD 424 Optional VE LIGHT kit can be used to illuminate the faceplate when used with a VE 5x5 DOD 428 WARNING Do NOT use a wet location box Model E 32 IP shown in an optional VE 5x5 Surface Mount Box mounted to a VE GNP Gooseneck Pedestal Other pedestal options available see DOD 424 The optional VE 5x5 Surface Mount Box above...

Страница 7: ... replacing E 10A E 10A EWP or E 30 analog circuit boards Optional 2 Amp Relay Output Contacts Connector Connect to doorstrike mag lock gate controller etc 3 1 10 1 Step 1 Cut wires from J1 10 pin connector and J2 2 pin connector Step 2 Remove the two 6 phillips screws fastening the circuit board Step 3 Cut off any stripped wire ends from the replacement cable Step 4 Using the supplied gel filled b...

Страница 8: ...nstallation 16MB of free physical RAM Typical Installation on SIP Based VoIP Phone System Extends range of cable keeps 1 Gbps network speed for other equipment on network SIP VoIP PBX or PC with SIP Server Software 100m 328 ft max Viking supplies Customer s Responsibility Internet 10 100 Mbps Maximum Viking E 30 IP Entry Phone Note A PoE extender can be used for an additional 100 meters per extend...

Страница 9: ...cating a SIP registration failure failure to receive an echo reply from pinged gateway or Ethernet connection failure You can manually disable the beeps by pressing and holding the Call button for 5 seconds 2 beeps will then be heard or by clicking the Mute Alarm Until Next Failure tab in the Viking VoIP programming software The LED will continue to flash allowing you to trouble shoot the failure ...

Страница 10: ...cess programming as shown in Programming section A Step 2 Enter 123456 19 Step 3 Hang up B Security Code 19 The security code allows the user installer to program the E 10 20 30 32 IP phone The factory set security code is 845464 V I K I N G It is recommended that the factory set security code be changed Note The security code must be 6 digits and cannot include a Q or a Example To store 123456 as...

Страница 11: ... or 2 digits 24 Relay Activation Time 2 digits 00 99 sec 00 0 5 sec factory set to 05 2 digits 00 99 25 Relay Mode 0 Door Strike 1 Outbound Call 2 In Outbound Call 3 Doorbell 4 LV 1K Control factory set to 0 1 digit 0 4 26 Relay Activation Tone Buzz Volume 1 digit 0 3 0 off factory set to 3 1 digit 0 3 27 In Band Audio Detection Sensitivity 1 9 1 min 9 max factory set to 5 power cycle unit after s...

Страница 12: ...tion number 00 04 To clear a speed dial location simply enter the memory location 00 04 alone The E 10 20 30 32 IP phone is factory set with no speed dial number programmed To Program Enter Q QQ Q 0 1 2 9 0 1 2 9 B Speed Dial Programming Examples This feature selects switching time between talk and listen modes VOX switching time Use chart at the right Note The factory default is 5 seconds 2 Talk ...

Страница 13: ...abled and a busy is detected the E 10 20 30 32 IP phone will dial the next pro grammed speed dial number and continue to cycle through the numbers until a call is completed Notes This feature is enabled in the factory default setting If the busy signal is in terrupted with a promotional message contact your central office to have it removed 6 Dial Next Number on Busy 18 Touch Tone Dial on Busy 1 D...

Страница 14: ...Emergency Entry phone This mode is useful for turning on IR flood lights for VoIP phones with cameras etc 3 Doorbell Mode When programmed for Doorbell Mode the relay will momentarily activate the relay for the preprogrammed relay activation time on any outbound call from the Emergency Entry phone This mode is useful for activating a door chime etc When activating door chimes a 0 5 1 second relay a...

Страница 15: ...tate blink during dialing light steady when the call is connected then turn OFF when the call is completed On in bound calls the LED will remain off This is useful for silent monitoring on inbound calls 19 LED Mode 32 The Speaker Mode can be set to one of the following three modes 0 OFF Silent Monitoring Mode In the OFF mode the speaker is disabled at all times However the speaker can be enabled a...

Страница 16: ...scription Activate Relay QQ or ___ ___ Momentarily activate relay 1 or 2 digits factory set to QQ Un Latch Relay Q0 Un latch deactivate the relay Latch Relay Q1 Latch continuously activate the relay Disconnect Disconnects or forces the emergency phone to hang up Send ID and Play Message Q Send I D number if programmed and plays the announcement Note Latching commands must be enabled Q6 in programm...

Страница 17: ...mmunications Note The VE 3x5 is not compatible with the VE GNP pedestals The VE PNL s are VE Series backboxes with a blank aluminum panel The user can customize the clear coated aluminum panel to mount an PRX 1 card reader PRX 2 keypad or switch The kits come complete with box gasket panel and screws Model numbers that end with SS are stainless steel version Note The use of magnets to mount the VE...

Страница 18: ...LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials under normal use and service for a period of two years from the date of purchase from any authorized Viking distributor If at any time during the warranty period the product is deemed defective or malfunctions return the product to Viking Electronics Inc 1531 Industrial Street Hudson WI 54016 Cust...

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